「We really enjoyed our experience at Andaz. Right from the beginning it was a very positive experience as staff were very attentive and really liked the concierge service through WhatsApp. We will definitely looking forward to coming to Andaz if we are in papagayo in the near future.」
「We really enjoyed our experience at Andaz. Right from the beginning it was a very positive experience as staff were very attentive and really liked the concierge service through WhatsApp. We will definitely looking forward to coming to Andaz if we are in papagayo in the near future.」
「Amazing place! Best decision we made to book the Margaritaville and do the All-Inclusive package.
Food was fantastic, drinks delicious, beach was perfect and pool with pool bar the best.
Everyone there was very friendly, fun to have great conversations, helpful and on point.
Special thanks to Rodolfo, Juan, Elias, Steicy, Sebastian and the security Edwin. Fun times!!!」
「Amazing place! Best decision we made to book the Margaritaville and do the All-Inclusive package.
Food was fantastic, drinks delicious, beach was perfect and pool with pool bar the best.
Everyone there was very friendly, fun to have great conversations, helpful and on point.
Special thanks to Rodolfo, Juan, Elias, Steicy, Sebastian and the security Edwin. Fun times!!!」
「Our unit was clean, quiet and comfortable. Jimena, Angie and Diego at the front desk were very helpful and attentive to our needs. All of the staff at the restaurant and bars were friendly and service oriented.」
「Our unit was clean, quiet and comfortable. Jimena, Angie and Diego at the front desk were very helpful and attentive to our needs. All of the staff at the restaurant and bars were friendly and service oriented.」
「Great experience.Room was spotless, staff friendly going above and beyond.Great pool, view, walking distance to wonderful Hermosa beach and only 15 minutes drive to other amazing beaches 」
「Great experience.Room was spotless, staff friendly going above and beyond.Great pool, view, walking distance to wonderful Hermosa beach and only 15 minutes drive to other amazing beaches 」
「The host is amazing, and the hostel offers good value even though, on some evenings, there was a power outage and sometimes we didn’t have water at the property. Overall, it's great, and I will definitely come back when we travel here again.」
「The host is amazing, and the hostel offers good value even though, on some evenings, there was a power outage and sometimes we didn’t have water at the property. Overall, it's great, and I will definitely come back when we travel here again.」
「Super friendly staff, lovely pool, very nice room with a little private verandah. Set on a lovely quiet inlet. Very nice food in the restaurant, including a la carte breakfast included.」
「Super friendly staff, lovely pool, very nice room with a little private verandah. Set on a lovely quiet inlet. Very nice food in the restaurant, including a la carte breakfast included.」
「Beautiful property. Very clean, quiet, peaceful. Just sitting in the room felt like a holiday itself! Staff were attentive and courteous. Food at the hotel restaurant was very good. We saw monkeys, iguanas, and raccoons at the pool. Beach is truly beautiful. Very calm, minimal waves. This is my perfect type of beach. My young teens, however, said that the beach was "too boring" after having been at some beaches with more waves/surf. This was our last stop on our way home after 2 weeks spent...
「Beautiful property. Very clean, quiet, peaceful. Just sitting in the room felt like a holiday itself! Staff were attentive and courteous. Food at the hotel restaurant was very good. We saw monkeys, iguanas, and raccoons at the pool. Beach is truly beautiful. Very calm, minimal waves. This is my perfect type of beach. My young teens, however, said that the beach was "too boring" after having been at some beaches with more waves/surf. This was our last stop on our way home after 2 weeks spent...
「Within walking distance of 6 beaches. Easy uber access to local attractions. Clean, comfortable and friendly. Grocery store and fresh fruit/ veg market across the street. 」
「Within walking distance of 6 beaches. Easy uber access to local attractions. Clean, comfortable and friendly. Grocery store and fresh fruit/ veg market across the street. 」
"This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no umbrellas available for guests.
5. Inedible Food: The quality of the food was extremely poor.
6. No Water Without Warning: There was a water outage during the night without any prior notice or warning. The room had no phone, so I had to run to the front desk in the pouring rain, only to find no staff present. This resulted in not being able to shower in the hot weather and could not use tolit until the following day.
7. Incorrect Wi-Fi Password: The Wi-Fi password provided at check-in was incorrect. We had to make a second trip to the front desk to be told it was a printing error.
The most unacceptable part was the unannounced water outage. At 11 p.m., I attempted to take a shower, only to find there was no water—neither for bathing nor for the toilet. I went to the front desk, which was completely unmanned. The next day, when I brought up the issue with staff, one person claimed the water was only off for 10 minutes, and another, after consulting the manager, said it was 30 minute"