「Very convenient location, good services. But the entrance of hotel is inside the shopping mall and not conspicuous more instruction will be prefect.
Furthermore, the deposit and tax is required when you check-in and check-out, if the app has indication would be nice.」
「The hotel was a little understaffed, but they did their best to provide the best service to their guests. Housekeeping did a great job of cleaning our rooms twice a day. Shoutout to Mr. Aoki from Guest Services for perfectly arranging all the transportation and box deliveries for us as well as Mr. Munuir from Guest Services for helping out with luggages and transportation after check-out. Some staff from Guest Services were less helpful and tried to avoid taking responsibility but I'm very glad...
「Breakfast set is good. Hotel room is spacious & clean. Reception is helpful. Hotel is located in walking distance of Umeda station & Nakatsu station 」
「This is our second time to stay here and all my family members like this hotel, especially the third floor’s free drink service area. The daily room cleaning, the free water bottles provided in the entrance area, the high efficiency of the hotel staff’s check in out processes, the convenient location of the hotel (nearby JR and metro station) etc are the advantages of the hotel which will definitely attract us to come again for stay in next visit to Osaka. Thanks for giving us an enjoyable...
"very good location, food outlests, shopping, super market and convenience store in the same building. direct connection (underground and bridge ) to Osaka Station. Hotel can get crowded, but checkin was smooth, staff very polite and nice. Has 8 laundry machines, but can get crowded and need to wait. Room is not large but enough room and has all you need."
