Gotemba Route New Fifth Station

Poor costumer service compared to all other hotels that I stayed in Japan. The stuff were uncooperative and rude, they lacked the attention and welcoming feeling that we received in all the other hotels. I will not stay here again.

We definitely enjoyed staying at this location and this hotel. the location was walkable and close to a nice food street and Sensoji temple. Based on the Proximity to the temple we were able to visit in the day and also at night time which was very peaceful. We also walked to the Sky Tree. Having the Washing machine in the room was very convenient for us. The room was clean and and comfortable and we especially liked the separation of the toilet. The balcony was also a nice to have for tea or coffee. The gentleman that checked us I. Was very kind and respectful. I would definitely stay here again!