This service at this hotel is EXCEPTIONAL! From the snack when you arrive, to walking with us to the pharmacy and helping us find medicine, to remembering our names, to providing recommendations, to packing us a breakfast since we left earlier than their breakfast started, the staff here made you feel like royalty.
The hotel is beautiful too. The room is well outfitted and the rooftop bar was a fun spot for drinks. We enjoyed the happy hour. The location is great too.
This is the only place we will stay in Hanoi in the future, and I will recommend this hotel to all of our friends.