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La Sinfonia Citadel hotel and Spa

4.0 star property
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for La Sinfonia Citadel hotel and Spa

Rooftop bar
Front of property
Minibar, in-room safe, desk, blackout curtains
Meeting facility
Lobby
Reviews
9.8

Exceptional

Popular amenities

  • SpaSpaSpa
  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
12-14 Dinh Ngang, Cua Nam, Hoan Kiem, Hanoi
  • Popular LocationSt. Joseph's Cathedral of Hanoi13 min walk
  • Popular LocationHoan Kiem Lake16 min walk
  • Popular LocationHanoi Opera House2 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)40 min drive
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Room options

View all photos for Deluxe Double/Twin Room (Internal window)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Terrace Suite City View

Minibar, in-room safe, desk, blackout curtains

Terrace Suite City View

Highlights

Terrace
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite City View

Minibar, in-room safe, desk, blackout curtains

Junior Suite City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for La Sinfonnía Suite

Minibar, in-room safe, desk, blackout curtains

La Sinfonnía Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Double/Twin Room (Internal window)

Minibar, in-room safe, desk, blackout curtains

Executive Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Front of property
JM Marvel Hotel & Spa
Breakfast included
Spa
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (572)
The price is HK$456
per night
14 May - 15 May
JM Marvel Hotel & Spa

About the area

Hanoi

What's nearby

  • Hoa Lo Prison Museum - 8 min walk
  • St. Joseph's Cathedral of Hanoi - 13 min walk
  • Hoan Kiem Lake - 16 min walk
  • Thang Long Water Puppet Theatre - 17 min walk
  • Hanoi Opera House - 2 min drive

Restaurants

  • Reng Reng Café - 2 min walk
  • A99 Cafe - 1 min walk
  • Bánh Mì Trâm - Đình Ngang - 1 min walk
  • Bánh Khúc Cô Lan - Nguyễn Thái Học - 1 min walk
  • Cơm Viên - 1 min walk

About this property

La Sinfonia Citadel hotel and Spa

You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and massage treatment rooms
  • Concierge services, a 24-hour front desk and meeting rooms
  • Barbecues, a porter/bellboy and tour/ticket information
Room features
All guest rooms at La Sinfonia Citadel hotel and Spa feature thoughtful touches, such as air conditioning and dressing gowns, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Chestnet Restaurant
  • Deli Sky Bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Rooftop terrace

Spa

  • Couples treatment room(s)
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

La Sinfonia Citadel hotel and Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel Hanoi

Frequently asked questions

Is La Sinfonia Citadel hotel and Spa pet-friendly?

No, pets are not allowed at this property.

Does La Sinfonia Citadel hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

La Sinfonia Citadel hotel and Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 192 out of 224 reviews" "
Rating 8 - Good. 30 out of 224 reviews" "
Rating 6 - Okay. 1 out of 224 reviews" "
Rating 4 - Poor. 0 out of 224 reviews" "
Rating 2 - Terrible. 1 out of 224 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Erik

Liked: Staff & service, room comfort
High expectations, low results
Very very very friendly and enjoyable staff that goes over and above to help with any request. The property was very comfortable. My ac broke, but was repaired the next day. The wifi signal to our room was very low and I could not use my laptop or phone wifi. It was fixed by the time we left. The bathroom was too small for one person, let alone two. I had to sit on the toilet sideway because there wasnt much room. The backsplash behind the sink, and the shower were dirty. The walls had chips out of the paint next to the bed that needed to be painted. And lastly, the room and bathroom lighting was placed in the wrong places and not bright enough to see you face in the mirrors.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are friendly and helpful. Knowing that there is a birthday, they put effort to decorate the room and surprise with a birthday cake !!
Stayed 1 night in Dec 2023

10/10 Excellent

Zen

Stayed 3 nights in Dec 2023

8/10 Good

Cam

Stayed 2 nights in Nov 2023

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUST STAY IN HANOI!!!!!
I am absolutely obsessed with this place!!!!! We searched for a while for a hotel and Hanoi and then finally came across this one and I’m so happy we did. This is by far our best stay in Vietnam. This is a new hotel so it felt like we had the entire place to ourselves. It’s extremely clean and quiet. I had the best shower of my life and we slept for literally 13 hours because the bed was so comfortable. I can’t begin to explain how perfect the staff was. Trang was there for our entire stay and she is the absolute sweetest person. She helped us so much with recommendations and made sure we were comfortable. I’m so sad our stay here ended. The only thing we can do now is tell everyone you MUST stay here. Without a question, this is your Hanoi hotel!!
Stayed 2 nights in Oct 2023

8/10 Good

Scott

Stayed 3 nights in Oct 2023

10/10 Excellent

YOUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel
Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a very pleasant stay in La Sinfonia Citadel. The breakfast buffet is delicious, as we stayed for three nights, we didn’t expect they would change the food options each day. The staff are welcoming and the service was superb! And when we left they even have a small souvenir for us. The location would not be the most convenient, however you can get to the attractions easily. The area is relatively quiet comparing to the main spots which is a bonus for us, as we don’t really enjoy the crowds of the old quarters when you can get traffic jam easily.
Stayed 3 nights in Sep 2023

8/10 Good

Yew Loi Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place location is okay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Property conditions & facilities
The hotel was beautiful and the staff lovely. They also have a really nice restaurant on the eighth floor.
Stayed 1 night in Jul 2023