Accor Hotels Hayama hotels

"Room view was spectacular. Staff front desk Ito and Shino above beyond service…both also understood English language. The Yokohama Bay TOKYU great accommodation and perfect location, it’s near to shopping and restaurants. "

"Staff were excellent, cannot fault them! Our room was spacious, but a couple of issues like the bidet wasn't working on the first day but it was fixed the next day. The room was very hot and a lady staff helped us by opening the balcony to let the cool air in. Also she brought a fan which was a big help! We've stayed here before and we are familiar with the area around it. We stay here before or after our cruises lime this time we did HK to Yolohama and we walked to this hotel from the terminal, very handy@"

"great onsen! super large. great location. "

"Nice "

"Everything was great!"

"The room was clean, comfortable bed, with great temperature control. It was perfect for us two. If you have mobility issues, (walk with cane, crutches, walker) I would go with a bigger room. Great room. Outdoor entrance and lobby was very classy. It provided health supplies (brush, toothbrush , toothpaste, skincare products, tea, coffee) if needed. Staff was very kind and let us store luggage for an hour after we checked out and even called a cab for us. Highly recommend this hotel!!! Great location…shopping, restaurants, and train station within walking distance."

"Staff is fantastic! Room is great! Super stoked they had availability when our connecting flight got canceled! "

"Everything from check-in to checkout was amazing. The facility was great with big room sizes, comfortable bed/pillows, and nicely set-up bathroom. Cleaning services were very accommodating for guest timelines and the 12pm checkout time was very welcome. "

"Clean room. Nice staff."