Sheraton Grand Incheon Hotel

Photo gallery for Sheraton Grand Incheon Hotel

Lobby
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
In-room dining

Overview of Sheraton Grand Incheon Hotel

Sheraton Grand Incheon Hotel

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
153, Convensia-daero, Yeonsu-gu, Incheon, 21998

Explore the area

  • Popular LocationSongdo Convensia Convention Center3 min walk
  • Popular LocationNC Cube Canal Walk11 min walk
  • Popular LocationSongdo Central Park19 min walk
  • AirportSeoul (ICN-Incheon Intl.)24 min drive

Choose dates to view prices

About this area

Incheon

Located on a lake, Sheraton Grand Incheon Hotel is in Songdo neighbourhood and is connected to a shopping centre. Incheon Landing Memorial Monument Hall and Incheon Dohobu Cheongsa are local landmarks, and the area's natural beauty can be seen at Songdo Central Park and World Cup Leisure Park. Looking to enjoy an event or a game while in town? See what's happening at Incheon Munhak Stadium or Incheon Civil Stadium. Looking to get your feet wet? Kayaking and power boating adventures can be found near the property. Guests appreciate the hotel's quiet location.

What's nearby

  • Songdo Convensia Convention Center - 3 min walk
  • NC Cube Canal Walk - 11 min walk
  • Tri-bowl - 17 min walk
  • Songdo Central Park - 19 min walk
  • Hyundai Premium Outlet Songdo - 4 min drive

Getting around

  • Central Park Station - 17 min walk
  • Anyang Station - 22 min drive
  • Seoul (ICN-Incheon Intl.) - 24 min drive

About this property

Sheraton Grand Incheon Hotel

Luxury hotel connected to the convention centre in Incheon with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Change of towels is available on request
Sheraton Grand Incheon Hotel offers 321 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa Hasta has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (KRW 35000 per week)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: KRW 42000 for adults and KRW 21000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • FEAST
  • ConneXions
  • YUE

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5522 square feet)
  • Meeting rooms - 10

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access to the indoor swimming pool is available by reservation only. Guests can use indoor pool once per night for a maximum of 2 hours per reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 36300.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: KRW 42000 for adults and KRW 21000 for children (approximately)
  • Extended parking fee: KRW 35000 per week
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: KRW 36300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 12 and younger to access the Club Lounge.
Pool access may be restricted during busy times from 2-6 PM.
This property’s breakfast rate plans includes 2 persons. Additional fees of KRW 34,000 per person apply for guests exceeding this number.

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Grand Incheon Hotel
Sheraton Grand Incheon
Sheraton Incheon Hotel Incheon
Sheraton Grand Incheon Hotel Hotel
Sheraton Grand Incheon Hotel Incheon
Sheraton Grand Incheon Hotel Hotel Incheon

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 636 out of 1003 reviews
5 - Excellent 63%
Rating 4 - Good. 243 out of 1003 reviews
4 - Good 24%
Rating 3 - Okay. 78 out of 1003 reviews
3 - Okay 8%
Rating 2 - Poor. 29 out of 1003 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 1003 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time at this hotel again! I think the price is extremely reasonable considering that it is a 5 star hotel and the quality of their friendly, swift service. I strongly recommend, and I look forward to coming here again in the near future!
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Apr 2022

3/5 Okay

Liked: Staff & service
Stayed 6 nights in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

5/5 Excellent

Stayed 3 nights in Apr 2022