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Sheraton Grand Incheon Hotel

Photo gallery for Sheraton Grand Incheon Hotel

Exterior
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
In-room dining

Overview of Sheraton Grand Incheon Hotel

Sheraton Grand Incheon Hotel

5.0 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
153, Convensia-daero, Yeonsu-gu, Incheon, 21998

Explore the area

  • Popular LocationSongdo Convensia Convention Center3 min walk
  • Popular LocationNC Cube Canal Walk11 min walk
  • Popular LocationSongdo Central Park4 min drive
  • AirportSeoul (ICN-Incheon Intl.)24 min drive

Room options

About this area

Incheon

Located on a lake, Sheraton Grand Incheon Hotel is in Songdo neighbourhood and is connected to a shopping centre. Incheon Bridge and Incheon Landing Memorial Monument Hall are local landmarks, and the area's natural beauty can be seen at Songdo Central Park and World Cup Leisure Park. Looking to enjoy an event or a game while in town? See what's happening at Incheon Munhak Stadium or Incheon Civil Stadium. Looking to get your feet wet? Kayaking and power boating adventures can be found near the property. Guests appreciate the hotel's quiet location.

What's nearby

  • Songdo Convensia Convention Center - 3 min walk
  • NC Cube Canal Walk - 11 min walk
  • Tri-bowl - 17 min walk
  • Green Climate Fund office - 1 min drive
  • Songdo Central Park - 4 min drive

Getting around

  • Central Park Station - 17 min walk
  • Anyang Station - 22 min drive
  • Seoul (ICN-Incheon Intl.) - 24 min drive

About this property

Sheraton Grand Incheon Hotel

5-star luxury hotel located in Songdo
You can look forward to a corner/local shop, a terrace and a coffee shop/cafe at Sheraton Grand Incheon Hotel. Treat yourself to a body scrub, hydrotherapy or Ayurvedic treatments at The Spa Hasta, the on-site spa. Enjoy local and international cuisine and garden views at the two on-site restaurants. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks include:
  • An indoor pool
  • Free self-parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • Smoke-free property, ATM/banking services and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 321 rooms include comforts, such as 24-hour room service and jetted bathtubs, as well as thoughtful touches, such as premium bedding and air conditioning. Guests reviews give good marks for the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with jetted baths and rainfall showers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (KRW 35000 per week)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: KRW 42000 for adults and KRW 21000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • FEAST
  • ConneXions
  • YUE

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5522 square feet)
  • Meeting rooms - 10

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access to the indoor swimming pool is available by reservation only. Guests can use indoor pool once per night for a maximum of 2 hours per reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 36300.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: KRW 42000 for adults and KRW 21000 for children (approximately)
  • Extended parking fee: KRW 35000 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 36300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 12 and younger to access the Club Lounge.
Pool access may be restricted during busy times from 2-6 PM.
This property’s breakfast rate plans includes 2 persons. Additional fees of KRW 34,000 per person apply for guests exceeding this number.

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Grand Incheon Hotel
Sheraton Grand Incheon
Sheraton Incheon Hotel Incheon
Sheraton Grand Incheon Hotel Hotel
Sheraton Grand Incheon Hotel Incheon
Sheraton Grand Incheon Hotel Hotel Incheon

Frequently asked questions

Does Sheraton Grand Incheon Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 9:00 PM.

How much does it cost to stay at 仁川喜來登大酒店?

As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at 仁川喜來登大酒店 on 5 Dec 2022 start from HK$1,410.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Incheon Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Grand Incheon Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Grand Incheon Hotel?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Grand Incheon Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton Grand Incheon Hotel located?

Located in Songdo, this luxury hotel is within a 15-minute walk of Songdo Convensia Convention Center and NC Cube Canal Walk. Tri-bowl and Songdo Central Park are also within 1 mile (2 km). Central Park Station is 17 minutes by foot and University of Incheon Station is 20 minutes.

Can I cancel my reservation for free at Sheraton Grand Incheon Hotel and receive a full refund?

Yes, Sheraton Grand Incheon Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Incheon Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 640 out of 1000 reviews" "
" "5 - Excellent 64%
Rating 4 - Good. 240 out of 1000 reviews" "
" "4 - Good 24%
Rating 3 - Okay. 75 out of 1000 reviews" "
" "3 - Okay 8%
Rating 2 - Poor. 28 out of 1000 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 17 out of 1000 reviews" "
" "1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Water
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 6 nights in Nov 2022

5/5 Excellent

Gerald
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

5/5 Excellent

Tammy
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time at this hotel again! I think the price is extremely reasonable considering that it is a 5 star hotel and the quality of their friendly, swift service. I strongly recommend, and I look forward to coming here again in the near future!
Stayed 1 night in Jul 2022

5/5 Excellent

Peter
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, would stay again!
This was one of the nicest properties I have stayed at. Friendly and helpful service. The food at the club level and all restaurants was great. Fantastic selection at the buffet.
Stayed 5 nights in Jun 2022

5/5 Excellent

Sujin, Ithaca
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

5/5 Excellent

NOBUO
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

5/5 Excellent

HYUNGWOO
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Apr 2022

3/5 Okay

Hong, Los Angeles
Liked: Staff & service
Stayed 6 nights in Apr 2022

4/5 Good

Shannon
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

5/5 Excellent

Adam