New York James Graham & Sons Gallery Hotels

"The beds were small for a room that was intended for 4 people "

"I wish they had more bacon options. They clean every other day. Staff was phenomenal. No fireplace in my hotel at the Suite 2 Hampton Inn in Nee York!"

"Great staff great hotel"

"Room was disgusting. It was really dirty, stains on the carpet, large wet spot on the carpet, air vent covered in dust, unidentified body fluids next to tp holder, light switches with caked on grime, ect. Management and staff were very nice. The manager was very apologetic offering us a few options of different rooms which was very nice but I was grossed out. We actually left and went and stayed in the hotel we stayed in previously."

"la limpieza del todo el lugr es excelente y la atencion del staff es superior"

"Q"

"I had a mixed experience at Hotel St. James. On the positive side, the hotel was clean, and every staff member I interacted with was friendly and helpful throughout my stay. The location is definitely a major highlight, just half a block from Times Square, which made it incredibly convenient for getting to shows and exploring the city. That said, the room itself had some significant comfort issues. The temperature was difficult to deal with. It felt hot and stuffy the entire time, and there was no thermostat or any way to control it. The shower was also frustrating, as the water temperature constantly shifted from hot to cold every few seconds, no matter how I adjusted the knobs. Overall, the location and staff were great, but the lack of temperature control made it hard to fully enjoy the stay. I kept reminding myself that I was in NYC for the experience, not the hotel."

"Room and bathtub are not so clean."

"No pool"