Liverpool Knowsley Hall Hotels

"Staff didn’t seem courteous. Toilet stinky and dirty! Close to local amenities "

"Our whole experience was excellent and the staff very helpful, as you might expect in Liverpool! No hesitation in staying again"

"We stayed only the one night arrived late and left early. We we made to feel very welcome on arrival. The room was excellent-clean and well presented. This is the second time we have stayed here and we will be back in the future"

"Nice and convenient "

"Property needs some tlc"

"The carpet floor in our room needed cleaning. When I had arrived I had explained briefly to the receptionist that I'm here for my mum's funeral the two nights I stayed at this hotel I couldn't sleep well . I then had try to get over my mum's funeral. I needed rest before I start my long journey back home to Suffolk. I Sadly left I hour and thirty minutes later leaving my room by not leaving by 11.am.I went to the reception to explain my situation regarding my bereavement of my loss of my mum. I had no sympathy from the reception when I left and I had to pay a late search charge of £10.00 not happy."

"Stayed one night, wish it had been more! A lovely hotel, fantastic facilities and so much choice for breakfast . Highly recommended."

"this was a sports pub with rooms not a hotel. No breakfast available( which wasn’t made clear on booking) and no heating in bedroom in the morning. Room was fine if uninspiring and good refreshment tray for hot drinks."

"The host cancelled this booking 3 hours before check in claiming issues with electrics and heating. She offered a sub standard property on Anfield Road, as a replacement with no reduction in cost even though the property offered was much cheaper. When we contacted Vrbo they held a three way conversation where the host said she was too busy to speak (even though support is 24/7) and we should email on the Monday after our weekend break was over. We passed the property we had paid for (the one here) and there was someone in there charging their car, so there was clearly no problem with property, she just changed ours for no reason. We did not stay in the second property we were dumped with. If I could give 0 stars I would. To date she has not repaid the money we paid. Issues such as broken back door so no security, no parking permit, garden gate held shut with a stack of chairs, hardly any cutlery, dirty pans some with food still left in to name but a few issues."