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"The surrounding area isn’t the cleanest. "

"This hotel had everything. Eady check in, friendly staff, a selection of great restaurants, a couple of convenient stores, nearby access to underground tunnel all the way to the shinjuku station."

"Everything and everyone is great!"

"Everything was great. WiFi worked really well, clean room. The staff were okay. "

"Very nice hotel and everything was clean. Great to have a family mart included"

"Very friendly staff, good size room , can’t beat the convenience being in the Haneda terminal. Breakfast buffet is very good. But I must say the automated check -in checkout machines while efficient are a bit impersonal, and not really addressing a real world problem. Tech for tech’s sake is a bit sad. Detracts from an otherwise pleasant experience "

"We have stayed here several times and find the hotel to be quite a convenient location, very close to the train station, several shopping centers, the 7-11 and Lawson are right across the street and Family Mart is on the 2nd floor of the property, and lots of places to eat. Also allows you to control the temperature of the room with AC and heat. The hotel is nice, rooms are clean and staff is very helpful and pleasant. We enjoy the breakfast buffet which has a selection of Japanese, American or continental dishes. The Tokyo Skytree is a nice view in the evening and is a nice walk. "

"We were traveling as a family. Our experience was not good. Hotel location is great, walking distance to Ginza, subway, restaurants etc. Stuff is good. However, hotel is older than it looks on the photos. There was a smell coming from toilet to our room heavily from the first moment we checked in. Room furniture and bathroom amenities were dusty. Hotel is crowded : breakfast with queue, poor wifi in the room. Also noisy during the night as you hear cars from the streets. Last day, There was a fire alarm early morning and the announcement was only Japanese, all the tourists went to corridor with panic to understand if it is real or not. Minutes later, guests called and walked downstairs to the reception,then they did an English announcement which was really frustrating and frightening experience especially waking up with an alarm. We wont stay there again unfortunately "

"Room was very small but clean and comfortable. Unable to adjust room temperature but it was ok. No lounge area in tight lobby"