搜尋科莫湖旅館

「수건 ㅈㅇ책이 2일에 한번 이라고 함. 1, 2일차는 새 수건이 준비되었는데 3일차는 새 수건이 없었음. 요즘 같은 여름에 문제가 있는 정책임. 다행히 연락하니 저녁에 갖다주었음. 버스, 페리, 기차역, 호수 다 가깝고 다른 건 다 좋음.」

「Servicio personalizado y esmerado por todo el staff incluyendo los dueños, con una mención muy especial sobre Mauricio. Realmente te hacen sentir en familia. Una vista espectacular y habitaciones modernas y confortables.」

「我選擇這個酒店主要想洗衣服，但他的洗衣服的房間竟然晚上九點便關了門，這樣實在太不方便了，而且停車也不太十分方便，這酒店沒有屬於自己的私人停車場，如果要酒店check in時可以用後面的停車場，寫明只能用15分鐘，但當你停車放行李的時候也會有那個停車場的住客來趕你走」

「Wir hatten einen wunderbaren Aufenthalt. Das Zimmer war sehr groß und sauber. Es gab genug Parkplätze. Das Abendessen und das Frühstück in der Bar waren super.」

「I informed them that I was arriving late to Check In and when I arrive the hotel there was absolutely nobody on site no Staff I called him several times. I paid for a taxi to get the cost of €200 and I cannot find on Facebook or Hotel to stay the night so I had to return to the hotel and sleep there. Very, very bad. I demand a refund and a apology.」

「If you look at the pictures advertised there was a lack of honesty. The pictures advertised that every room would have a beautiful view of the mountain. This was not the case, our view was of the backyard where there were a bunch or run down items. The WiFi did not work and when I reached out to the host I received no response. The shower would back up every time and turn into a bath which was gross, there were no plungers or anything left to help ourselves since the host did not respond. To...

「Leider nicht ganz so gut wie erwartet. Im Badezimmer war viel Schimmel an den Fugen aber auch etwas an der Wand. Zwischen Regal und Wand waren einige Spinnenweben und das Bett hat die ganze Nacht, bei jeder Umdrehung gequietscht. Das Team vor Ort war super, hat sich auch direkt um das Thema gekümmert, soweit es möglich war und hat ein Ersatzzimmer und eine Teilerstattung angeboten. Das Frühstück war insgesamt gut.」

「Lack of air conditioning was not clear on advertising and made for a very uncomfortable nights sleep. Cleaning lady walked into room at 9am, 9.30 and 10am uninvited, barking at us to leave. No coffee provided. Shower drainage was blocked and flooded room. Church bell practice from 6am on a Saturday was a further unwelcome surprise」

「Room never cleaned or made in 6 days. Had to ask for toilet paper and wait half day for it. Trash never emptied for 6 days. I had to take out my own garbage because i did not want to smell.」

「This apartment is everything you could ask for if you're looking for a tranquil stay in Como. We loved the building itself. The location couldn't be better. It's just steps away from the Duomo, surrounded by great options for breakfast cafes, cozy spots for an aperitivo, and fantastic restaurants for dinner. You're also only a 5 minute walk from the lake and the ferry station, which made getting around so easy, plus there are plenty of bus stops nearby. The apartment itself was great. The bed...