Check COVID-19 restrictions.

See detailsOpens in a new window

Generator London

Photo gallery for Generator London

Featured image
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Overview of Generator London

Generator London

2 out of 5

3.6/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
37 Tavistock Place, Russel Square, London, England

Explore the area

  • Popular LocationRussell Square6 min walk
  • Popular LocationThe British Museum13 min walk
  • Popular LocationOxford Street16 min walk
  • AirportLondon (LHR-Heathrow)51 min drive

Choose dates to view prices

About this area

London

Generator London is located in London City Centre, a neighbourhood in London, and is near a metro station. The area's natural beauty can be seen at Russell Square and Regent's Park, while The British Museum and Shaftesbury Avenue are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Emirates Stadium or The Oval. Guests appreciate the hostel's convenience for public transportation: Russell Square Underground Station is 4 minutes on foot and King's Cross St. Pancras Underground Station is 10 minutes.

What's nearby

  • Russell Square - 6 min walk
  • The British Museum - 13 min walk
  • Oxford Street - 16 min walk
  • Leicester Square - 5 min drive
  • Piccadilly Circus - 6 min drive

Getting around

  • Russell Square Underground Station - 4 min walk
  • London St. Pancras Station - 9 min walk
  • Heathrow Airport (LHR) - 51 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering international cuisine. Serves breakfast and dinner.

About this property

Generator London

London hostel in London City Centre with restaurant and nightclub
A restaurant, a nightclub and a bar/lounge are available at this hostel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and an arcade/games room are on-site. Rooms offer free WiFi and showers.
Generator London offers 214 forms of accommodation. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–noon on weekends: GBP 7.50 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/games room
  • Nightclub

Family friendly

  • Arcade/games room
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Bulgarian
  • English
  • German
  • Italian
  • Portuguese
  • Romanian
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Shower

More

  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Bed sheets fee: GBP 4 per person

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 7.50 per person (approximately)
  • Pet fee: GBP 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts Visa, Mastercard, American Express, Eurocard and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Generator Hostel London
Generator Hostel
Generator London
Generator Hostel London England
Generator Hostel London Hotel London
Generator London Hostel
Generator London London
Generator London Hostel/Backpacker accommodation
Generator London Hostel/Backpacker accommodation London

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 198 out of 991 reviews
5 - Excellent 20%
Rating 4 - Good. 409 out of 991 reviews
4 - Good 41%
Rating 3 - Okay. 241 out of 991 reviews
3 - Okay 24%
Rating 2 - Poor. 83 out of 991 reviews
2 - Poor 8%
Rating 1 - Terrible. 60 out of 991 reviews
1 - Terrible 6%

3.6/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel in central London
I stayed for one night in a single room. The room was clean and the bed was comfortable, however the pillow wasn't firm enough for me so I have slept on two pillows. I noticed that faulty shower heads were replaced to new heads since my last visit. Also saw communal areas are cleaned frequently to keep the hostel covid free. I was satisfied with my stay.
Stayed 1 night in Mar 2021

1/5 Terrible

Stayed 1 night in Nov 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

1/5 Terrible

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Disgraceful lack of moral standards
Booked and prepaid for 4 beds for two nights each for 4 homeless people in London during the COVID 19 Pandemic. They are polite and friendly people who are trying their best but needed help due to the bad weather. Left my name and number with instructions to call if there were any issues. Did not receive a call, therefore assumed everything was ok. I later learned from James, one of the homeless that they had all been refused check in because none of them had ID. The staff member did not attempt to call me, and they were not permitted to use the phone to contact me. Furthermore, I was not made aware about this via email, nor was I offered a refund. Generator turned them away, kept my money and did not say anything about it. ID on check in is an understandable policy, but for a reputable company like Generator, to completely refuse to help vulnerable people (when the rooms were already paid for), make no attempt to contact me or resolve the situation AND profit from their loss during a time of crisis that we have now in our country, is quite frankly, unacceptable. I hope generator can contact me to make it right and resolve this issue promptly, so that I do not have to take this further. Best wishes,
Stayed 2 nights in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location
Superb location near Kings Cross / St Pancras station, walkable to all of downtown London, really nice staff that are a pleasure to deal with,
Stayed 1 night in Nov 2020