哈希恩達恩坎塔達埃爾恩坎托全包式渡假村

4.0 星級住宿

El Encanto All Inclusive Resort at Hacienda Encantada

座落於私人海灘,設有3 個室外泳池,鄰近太陽角高爾夫球場

選擇日期查看價格

評價

8.6 分,滿分 10 分,
優異

人氣設施服務

  • 位於私人海灘
  • 泳池
  • 包早餐
  • 全包
  • SPA
  • 包車位
現價 HK$3,678
合共 HK$4,450
連稅及其他費用
3 月 7 日 - 3 月 8 日

查看 VIP Access 禮遇

會員尊享更多禮遇

  • 銀會員或更高等級會員預訂指定 VIP Access 住宿可享至少 85 折優惠
  • 體驗頂級品質和卓越服務
  • 尊享指定住宿的入住禮遇,並於供應情況許可下免費升級客房、提前入住及延遲退房

客房選擇

可用嘅客房篩選條件
正在顯示 5 種房型 (共 5 種)

開放式客房, 花園景

8.6 分,滿分 10 分
優異
(32 則評價)

特色

陽台
空調
可提供相連客房
平面電視
多款枕頭選擇
吊扇
獨立睡房
私人浴室
  • 園景
  • 430 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床或 2 張加大雙人床

開放式客房, 海景

8.8 分,滿分 10 分
優異
(23 則評價)

特色

陽台
空調
可提供相連客房
平面電視
多款枕頭選擇
吊扇
獨立睡房
私人浴室
  • 海洋景
  • 430 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床或 2 張加大雙人床

奢華套房, 私人泳池

9.4 分,滿分 10 分
完美
(11 則評價)

特色

陽台
私人泳池
空調
可提供相連客房
小型廚房
大型雪櫃/冰箱
平面電視
多款枕頭選擇
  • 海洋景
  • 538 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床

特級套房, 1 間臥室, 海景

9.4 分,滿分 10 分
完美
(3 則評價)

特色

陽台
獨立飯廳
獨立起居區
空調
可提供相連客房
廚房
大型雪櫃/冰箱
平面電視
  • 海洋景
  • 1100 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

特級套房, 2 間臥室, 海景

8.6 分,滿分 10 分
優異
(14 則評價)

特色

陽台
獨立飯廳
獨立起居區
私人休憩泳池
空調
可提供相連客房
廚房
大型雪櫃/冰箱
  • 海洋景
  • 1347 平方呎
  • 1 間睡房
  • 可容納 8 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 2 張加大雙人床

其他推薦

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登入查看合資格的折扣及禮遇,更多歷險旅程,更多豐富獎賞!

關於鄰近區域

洛斯卡波斯的哈希恩達恩坎塔達埃爾恩坎托全包式渡假村既鄰近高爾夫球場,又在位於私人海灘位置。自問好動的你,一定要到訪太陽角高爾夫球場及瑪麗娜德爾雷!如果想盡賞此區的自然風光,還可以探索梅達諾海灘及沙漠公園自然保護區。帕拉伊索港購物中心及奢華大道是旅客推介的另外兩個好去處。何不把握機會,探索此區的騎馬活動等戶外樂趣?瀏覽我們的洛斯卡波斯旅遊指南
地圖
Carr Transpeninsular KM 7.3 Suite A3, Cabo Del Sol, Cabo San Lucas, BCS, 23410

附近景點

  • 太陽角高爾夫球場
    太陽角高爾夫球場
    7 分鐘路程 - 0.6 公里
  • Medano Beach which includes general coastal views and a sandy beach as well as a couple
    梅達諾海灘
    8 分鐘車程 - 5.8 公里
  • Marina Cabo San Lucas 呈现出 海邊城市 和 小港灣
    瑪麗娜德爾雷
    13 分鐘車程 - 11.9 公里
  • 凱旋門 其中包括 多岩石的海岸線 和 海浪
    拱門
    47 分鐘車程 - 15.0 公里
  • 藍醫療網醫院
    5 分鐘車程 - 3.1 公里

交通資料

  • 羅斯卡波國際機場 (SJD):38 分鐘車程

餐廳

  • Fresko
    8 分鐘車程
  • Lobby Bar
    7 分鐘車程
  • Sunset Da Mona Lisa
    12 分鐘車程
  • RosaNegra
    15 分鐘路程
  • Pitahayas Restaurant
    7 分鐘車程

住宿資料

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村

位於太陽角高爾夫球場附近的高級全包住宿
哈希恩達恩坎塔達埃爾恩坎托全包式渡假村鄰近梅達諾海灘,並有免費自助早餐、鄰近高爾夫球場和3 間池畔酒吧等設施服務。此住宿提供私人海灘、海灘酒吧和海灘按摩,如果你喜歡海,這裡絕對不會讓你失望。想要慰勞自己、放鬆一下嗎?可以到附設的 Spa 做個芳香療法、面部療程或深層組織按摩。住宿有 5 間餐廳,供應早餐和晚餐,並有海鮮和海洋景。健身室提供瑜伽班,還有籃球和排球等活動可以體驗。住宿提供房內免費 Wi-Fi,還有露台和迷你高爾夫球。
住宿的設施服務還有:
  • 3 個室外泳池和兒童泳池
  • 免費自助泊車。代客泊車須付費
  • 單車租借服務、2 個室外網球場、來回機場接駁車 (費用另計)
  • 托兒服務 (收費)、升降機、禮賓服務
  • 許多旅客在評語裡對住宿的泳池、熱心員工和地點等特色讚不絕口。
客房特色
全部 72 間客房都有提供24 小時客房送餐服務、枕頭選擇等舒適享受,以及空調和浴袍等設施服務。 許多旅客在評語裡給了住宿整潔的客房環境很不錯的評價。
其他客房設施服務包括:
  • 摺床/加床 (收費)和嬰兒床 (收費)
  • 浴室有淋浴設備和免費梳洗用品
  • 平面電視,提供精選電視頻道
  • 陽台、咖啡機/沖茶器和吊扇

全包住宿詳情

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

小費及稅項

已包括小費,歡迎另付小費。

食品及飲品

包所有自助餐及單點菜餚、小食及飲品
24 小時客房送餐服務
房內迷你吧 (包所有飲品)
夥伴住宿提供的正餐和飲品

活動及設施/設備

包括所有店內活動和設施及設備的使用。

陸上活動

健身設施
網球
排球

課程/比賽

健身操班
烹飪班
語言班

娛樂

店內娛樂及活動
店內現場表演

類似住宿

住宿設施服務

網絡

  • 所有客房提供:免費 Wi-Fi
  • 部分公共區域提供:免費 Wi-Fi

泊車及交通

  • 06:00 至 23:00 按要求提供來回機場接駁車服務 (收費)
  • 店內設有免費安全無蓋自助車位
  • 店內設有安全無蓋代客泊車 (每日 USD12;可多次進出)
  • 附設自助及代客泊車,車位有限
  • 店內設有輪椅可達車位

餐飲

  • 免費自助早餐供應時段:每日 07:00 至 12:00
  • 1 間咖啡店/咖啡室
  • 1 間海灘酒吧
  • 3 間池畔酒吧
  • 3 間酒吧/酒廊
  • 5 間餐廳
  • 二人/私人用餐
  • 小食店/熟食店

店內餐廳

  • Barolo
  • El Edén
  • La Trajinera
  • Las Marías
  • Los Riscos

休閒活動

  • 2 個室外網球場
  • 3 個室外泳池
  • 可選高球禮遇
  • 立體聲音響
  • 全方位 SPA
  • 免費兒童俱樂部
  • 兒童池
  • 桑拿
  • 迷你高爾夫
  • 健身室
  • 排球
  • 單車租借服務
  • 瑜伽班
  • 遊樂場
  • 鄰近 18 洞高爾夫球場
  • 籃球

親子設施

  • 3 個室外泳池
  • 小食店/熟食店
  • 托兒服務 (收費)
  • 免費兒童俱樂部
  • 免費專人指導兒童活動
  • 兒童池
  • 洗衣設施
  • 迷你高爾夫
  • 遊樂場
  • 摺床/加床 (收費)
  • 嬰兒床 (收費)

便利服務

  • 24 小時接待處
  • 行李寄存
  • 洗衣設施
  • 接待處提供夾萬

旅客服務

  • 求婚/浪漫套餐服務
  • 客房清潔服務 (每日提供)
  • 旅行團和門票諮詢服務
  • 乾洗/洗衣服務
  • 開床服務
  • 禮賓服務

商務服務

  • 1 間會議室
  • 452 平方尺會議場地
  • 商務中心

戶外設施

  • 位處私人海灘
  • 沙灘巾
  • 沙灘太陽傘
  • 沙灘椅
  • 花園
  • 野餐區
  • 燒烤爐
  • 露台

全方位 SPA

  • 8 個療程室
  • 身體磨砂
  • 房內按摩服務
  • 芳香療法
  • 美甲/護足
  • 美容療程
  • 浴缸
  • 深層組織按摩
  • 瑞典式按摩
  • 腳底按摩
  • 運動按摩
  • 蒸氣室
  • 熱石按摩
  • 雙人療程室
  • 露天療程區
  • 體膜護理
  • SPA 每日開放

無障礙設施

  • 如需特定無障礙設施,請參閱預訂確認內的資料與住宿聯絡。
  • 升降機
  • 淋浴間扶手
  • 輪椅可達 SPA
  • 輪椅可達升降機通道
  • 輪椅可達泳池
  • 輪椅可達停車場
  • 輪椅可達商務中心
  • 輪椅可達登記櫃台
  • 輪椅可達餐廳
  • 輪椅可達禮賓櫃台
  • 輪椅通道 (可能有限制)

其他設施

  • 建於 2016 年
  • 宴會廳
  • 禁煙住宿

客房設施服務

睡房

  • 枕頭選擇
  • 提供床單
  • 摺床/加床 (收費)
  • 嬰兒床 (收費)

浴室

  • 毛巾
  • 免費梳洗用品
  • 私人浴室
  • 拖鞋
  • 花灑
  • 風筒
  • 浴袍

娛樂

  • 附收費衛星頻道的平面電視

餐飲

  • 24 小時客房送餐服務
  • 咖啡機/沖茶器
  • 迷你吧

其他設施

  • 吊扇
  • 夾萬
  • 空調 (恆溫)
  • 書桌
  • 紗窗
  • 提供相連客房
  • 萬能插蘇
  • 電話
  • 熨斗/熨衫板

政策

入住

入住時段開始時間:16:00;入住時段結束時間:00:00
延遲入住服務按供應情況提供
最低登記入住年齡 - 18 歲

退房

於 10:00 前退房
零接觸退房服務

特別入住指示

此住宿提供機場接送服務 (或需另外收費),請於出發前透過預訂確認的聯絡資料通知住宿有關的抵達詳情
旅客須預先聯絡住宿,查詢登記入住指示;住宿前台職員將親自迎接旅客到埗
請預先與住宿聯絡,以安排入住事宜,聯絡資料載於預訂確認
如計劃於23:00後抵達住宿,請預先與住宿聯絡,聯絡資料載於預訂確認
由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物或輔助動物

小童與加床

歡迎兒童入住
可提供摺床/加床,費用:每晚 USD15.0
提供嬰兒床,費用:每晚 USD10.0

此住宿接受以下付款方式

重要資訊

可選額外設施服務費用

  • 機場接駁車收費:每輛車 USD120 (最多接載 6 人)
  • 代客泊車:每日 USD 12 (多次進出)
  • 嬰兒床:每晚 USD10.0
  • 摺床:每晚 USD15.0

住宿可能尚有其他額外收費。上述收費及按金不包括稅項,金額亦可能會有所變動。

注意事項

如有額外房客入住,住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件,以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,住宿亦可能會加收費用。
住宿接受信用卡及扣帳卡等付款方式;不接受現金。
住宿內的保安設備包括滅火筒、煙霧探測器、保安系統及窗花
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮,建議你在抵達前聯絡住宿,確認對方是否能為你安排合適的客房。

其他須知

泳池開放時間為 08:00 至 21:00
高爾夫球、按摩服務及SPA 療程必須提早預訂;若要預訂,請於抵達前按預訂確認上的聯絡資料聯絡此住宿
住宿設有相連房/相鄰房,但需視乎供應情況而定,住客可致電預訂確認中的電話號碼向住宿提出要求
此住宿謝絕寵物或輔助動物
18 歲以下住客禁止使用 SPA

住宿又稱為

El Encanto All Inclusive Resort Hacienda Encantada
El Encanto All Inclusive Hacienda Encantada Cabo San Lucas
El Encanto All Inclusive Hacienda Encantada
Encanto Inclusive Hacienda En

常見問題

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村是否設有泳池?

是,此住宿設有3 個室外泳池及兒童泳池。泳池 08:00–21:00 開放。

入住哈希恩達恩坎塔達埃爾恩坎托全包式渡假村需要多少錢?

截至 2026 年 2 月 6 日,2 位成人於 2026 年 3 月 7 日入住哈希恩達恩坎塔達埃爾恩坎托全包式渡假村 1 晚的價格低至 HK$3,677.55,未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價,可能隨時變動。請選擇日期以查看最準確的價格。

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村是否寵物友善住宿?

否,此住宿恕不接待寵物。

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村的泊車位收費多少?

此住宿提供免費自助泊車服務。

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村的登記入住時間是?

登記入住開始時間:16:00;登記入住結束時間:00:00。延遲入住服務限時提供。

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村的退房時間是?

退房時間為 10:00。

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村是否有提供接駁車服務前往機場?

是,來回機場接駁車於 06:00 – 23:00 提供服務 (按要求提供)。接駁交通收費為每輛車 USD120。

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村是否提供全包式禮遇?

是,此為全包式住宿。所有餐飲食品費用已包,活動包括網球、排球、健身操班等。

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村位於哪裡?

此海濱住宿位於洛斯卡波斯,鄰近高爾夫球場,距離太陽角高爾夫球場和梅達諾海灘不到 5 公里。帕拉伊索港購物中心和奢華大道亦位於 15 公里內。

評價

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村的評價

8.6

優異

9.4

整潔度

9.0

設施服務

8.8

職員與服務

9.2

住宿狀況
10 分評分,優異;1001 則評價中有 618 則
8 分評分,不錯;1001 則評價中有 192 則
6 分評分,一般;1001 則評價中有 98 則
4 分評分,欠佳;1001 則評價中有 47 則
2 分評分,很差;1001 則評價中有 46 則

評價

2/10 很差

Yuanyuan

家人同遊, 多人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
MONEY STOLEN!! We stayed for 4 nights total and on our last day there, we noticed $500 was stolen from my wallet. No one else had been inside our hotel room except our family and THE CLEANING STAFF. During our second day there, in the morning when I tried to enter my hotel room, there were two cleaning ladies inside my room, and one of them was at the door, HOLDING THE DOOR SHUT while I used my keycard to try to enter. I could hear the other cleaning lady on the other side of the room, and they were speaking to each other in Spanish in a very panicked manner; the one at the door was telling the other lady to hurry up. Once I entered, they quickly rushed out of the room. When I realized my money was stolen in the morning of the day we were checking out, I finally made the connection of what had happened that day when they tried to stop me from entering the room, and how they were the only possible suspects of stealing $500 out of my wallet. We submitted a claim with the hotel while we were checking out, and have never heard since. They promised they would investigate the situation and reach out to us. It's been a whole month and we haven't heard anything. DO NOT recommend your friends and family to stay at this location! We will definitely not be coming back.
於 2024 年 1 月住了 4 晚

10/10 優異

María Catalina

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great staff, great restaurants but AMAZING view s and pools
於 2026 年 1 月住了 5 晚

10/10 優異

Melissa

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
The most beautiful resort I have ever stayed at. Great staff, wonderful food, best views in cabo. We can't wait to come back.
於 2026 年 1 月住了 4 晚

10/10 優異

Karen Marie

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Staff was amazing. Clean room and resort. Foid was mostly delicious.
於 2026 年 1 月住了 7 晚

10/10 優異

Lana

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
The room was lovely with the ocean view and the chairs were great. The food was amazing
於 2026 年 1 月住了 7 晚

10/10 優異

Gordon

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
An amazing all-inclusive that checked ALL the boxes! Beautiful resort grounds, nice spacious room, friendly and helpful staff, outstanding 5 star dining… Along with incredible views and sunsets. Easily the best all inclusive we have ever stayed at!
於 2026 年 1 月住了 9 晚

10/10 優異

Tania Laureen (Kamloops)

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
My husband and I visited El Encanto All Inclusive at Hacienda Encantada for the 2nd time in December 2025. We had the best time and definitely preferred 2 weeks over the way too short 1 week stay the 1st time around. The grounds are stunning and so well kept, and we really enjoyed walking all around exploring the hidden fountains and the church. Our room was clean and very comfortable, and we had the best sleeps because this Resort isn’t a party place, so noise wasn’t an issue during the night. And because we are Expedia Members, we were offered an ocean view room at no extra cost which made our trip that much more special. Our meals in all of the à la carte and pool restaurants were very good, but our favourite lunch spot was La Pergola. Some of the best sushi I’ve ever had and my husband really enjoyed their fish tacos. Everyday we were welcomed with huge smiles and greetings from Margarita and Denis. When not dining at an à la carte, we had lovely meals overlooking the ocean at Il Forno. Angel and Noe treated us exceptionally well whether we were just stopping in for a night cap or sitting down for a delicious dinner. Barolo, the Italian restaurant, was exceptional. The host, Gabriel, was always accommodating and made sure we had everything that we needed. Everyday we enjoyed the sun at El Patio. We always found the perfect spot on the sand, and bar none had the best service from Ingrid, Cesar, Omar, and Miguel. We hope to be back again in the near future!
於 2025 年 11 月住了 14 晚

10/10 優異

Steve

伴侶同遊
讚好:整潔度和住宿狀況
Great stay at a beautiful hotel. Amazing food and staff. Loved the rooftop pool
於 2026 年 1 月住了 9 晚

4/10 欠佳

Jessica

伴侶同遊
不滿:整潔度
The grounds at Hacienda Encantada are beautiful, but unfortunately the facilities and service did not match the setting. Much of the property feels mismanaged and in disrepair. In our room, the towel rack fell off the wall when we hung a towel, and our porch lights never worked despite requesting maintenance. We purchased the premium all-inclusive wristbands and felt misled by what was included. The lobster tail and other “premium” meals were underwhelming and often subpar, and the additional amenities did not justify the cost. We also found one of our razors shattered in the shower. We can only assume this happened during cleaning, yet we were never notified, which was concerning. The pools were not heated and frequently quite cold. When we asked staff for help with various issues, we were repeatedly told it was their first day and they didn’t know how to assist us. One particularly frustrating moment was at breakfast, when we were told the espresso machine was broken—only to hear the same waitress taking espresso orders from another table 15 minutes later. We’ve stayed at Pueblo Bonita properties before and decided to try something new this trip. Unfortunately, we were disappointed and will not be returning. This list could easily be longer, but there is a character limit.
於 2026 年 1 月住了 4 晚

6/10 一般

Casey

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Room was kind of dated and could use some maintenance. The staff was super nice and friendly all over the resort. The resort is a lot of old people
於 2026 年 1 月住了 4 晚

10/10 優異

Natalie Lauren

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great for families!! Property is so well kept
於 2026 年 1 月住了 7 晚

8/10 不錯

agnes

家人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
I was quite dissapinted at first. This property does not have direct access to the beach which I've never seen for any all-inclusive resort which for me was a huge deal breaker and would never book it if I knew that. The second, the all-inclusive program is odd. When we were checking in, the lady told us that we only have standard all-inclusive and there's another all-inclusive so asked him if I want to upgrade for more money and asked if we wanted to upgrade. i have never seen anything like this before. All inclusive is all inclusive and felt deceived and didn't know what I was getting. Everything you eat there you get a billl fir and have to add tip. It's not like you could just walk into breakfast buffet and just leave, they give you a bill with prices (supposedly for the records) for everything, even when you're in the pool, i don't like that and again I've never seen anything like this before. We spoke with a couple other guests who had exactly the same impression. They also add some room charge which I didn't know about.. Also, this property is very spread out, so not really walkable. There are people who drive around in go-cards and drive you from place to place which is OK i guess ..On day 2, I kind of got used to the signing for everything we found our favorite spots to sit each day and we ended having a good time, so I guess it wasn't too bad, but will not choose this resort again. also, the coffee maker in my room was very old and very outdated.
於 2026 年 1 月住了 5 晚

10/10 優異

Jillene Hope (Iron River)

家人同遊
讚好:整潔度、設施服務和住宿狀況
Staff, amenities and the food was fabulous
於 2025 年 12 月住了 7 晚

6/10 一般

Richard

於 2026 年 1 月住了 7 晚

10/10 優異

Sarah

家人同遊
讚好:整潔度和住宿狀況
We’ve come here multiple times. The amenities are great and we really enjoy the breakfast buffet. Service for all inclusive members can be on the slower side, but we enjoy the variety and the shuttle to the marina. The rooms are clean and the staff is kind and helpful.
於 2025 年 12 月住了 6 晚

8/10 不錯

Ignacio Alejandro

家人同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
El personal muy lento y deberían ser más amables algunos con el turismo nacional
於 2025 年 12 月住了 10 晚

8/10 不錯

Richard

於 2025 年 12 月住了 6 晚

10/10 優異

Susana Tello

於 2025 年 12 月住了 5 晚

8/10 不錯

Rami (Lake forest)

家人同遊
讚好:整潔度、設施服務和住宿狀況
Beautiful resort , very well maintained , staff was very friendly and helpful, a bit understaffed in some areas but the staff available did their absolute best. The food was above average, just make sure you inquire about what’s included in the all inclusive plan when you check in , as we were not informed room service was not included and ended up paying a hefty bill for one the the nights we got room service. In all I highly recommend the resort and would go back in the future.
於 2025 年 12 月住了 5 晚

2/10 很差

Prashanth

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Pros: 1. Shuttle to marina every 2 hours. 2. Some(not all) waiters and chefs are kind and accommodating. 3. Beautiful views from resort. Cons: 1. Very limited options for all-inclusive 2. Language issues- Most of the waiters/waitresses/cleaners cannot speak or understand English 3. Old buildings, old small rooms, old elevators, low maintenance. Elevators took forever to work. 4. All inclusive does not include 24 hours food availability, or coffee availability, no food available after 10pm as the limited number of restaurants included in the all-inclusive plan are closed after 10pm. 5. Cleaning service is slow and random(repeated requests for cleaning, some days were just missed). 6. Basic toiletries like razor, tooth paster, tooth brush are not provided. You need to pay a ridiculous price to get them. 7. Only breakfast options for vegetarians were potatoes, beans, fruit, yogurts, and different types of bread/pastries. 8. They force you to use their paid(expensive $85 for taxi, $100 for shuttle for family of 4) transportation to airport by not allowing uber/lyft inside their resort. 9. All inclusive is a joke with no food after 10pm, extra payment for room service, no coffee in any restaurant during lunch time, literally no vegetarian options for vegetarians. 10. Improper labeling of food items. Non vegetarian food like caesar salad, rice cooked in chicken broth were labeled vegetarian. 11. Bedding quality was not great, not cotton, making it uncomfortable to sleep in. 12.
於 2025 年 12 月住了 5 晚

6/10 一般

Kevin Paul

伴侶同遊
讚好:整潔度和住宿狀況
不滿:設施服務
We booked the Luxury Suite with a soaking pool on the balcony but were not given that room, despite booking months in advance. We were told it was unavailable, yet other guests signing for property ownership were shown those rooms while we were told they were occupied. We were not offered a credit due to the wrong room being given. Staff and food were great, but carts were hard to get so we walked a lot. No real entertainment—resort is very quiet after 10pm.”
This is the balcony room we booked
This is the balcony we received
於 2025 年 12 月住了 8 晚

10/10 優異

Sandra

家人同遊
讚好:整潔度、設施服務和住宿狀況
Staff professional and kind. Food top drawer and great poolside experience. Highly recommend
於 2025 年 12 月住了 7 晚

10/10 優異

Mary Beth (Chicago)

讚好:整潔度、設施服務和住宿狀況
Wonderful staff. Great food choices.
於 2025 年 12 月住了 12 晚

8/10 不錯

Yaryna

於 2025 年 12 月住了 8 晚

4/10 欠佳

Judy

讚好:整潔度
不滿:設施服務
The service was not up to par.
於 2025 年 12 月住了 3 晚