Los Lagos Department LGBT Welcoming Hotel

"El Casco is a fantastic hotel. The staff was excellent. The food at the restaurant was perfect and so was the morning breakfast. We were very happy with our stay and will definitely come back in the future."

"Beautiful property & serene surroundings with excellent service. We enjoyed their breakfast buffet and dinners. Staff at every level were warm, welcoming and helpful. The concierge ( Esteban N.) was very efficient in helping us organize airport transfers, dinner reservations & golfing requests. We plan to return in the future to experience their summer. "

"A wonderful hotel with incredible views, especially during breakfast. The staff was friendly and helpful and always happy to provide recommendations. The suites were spacious, clean, and very comfortable. The pool was nice, half inside and half outside and very welcome after a day in the snow. The breakfast itself was very good and the staff was friendly and very accommodating with any special requests, (like ice for coffee). Should I ever return to Bariloche, would not hesitate to stay here again. Some VERY fond memories!!"

"The view is amazing. The furniture in the lobby is too old and uncomfortable because it does not have cushion "

"The setting is glorious, nestled in the woods on a lake. The staff was friendly and eager to please. Understaffed in the restaurant. Had to wait quite a while each morning for breakfast items to be replenished. The poor employee was doing as much as she could on her own. No WiFi in the basement where the gym is, so couldn’t use my Peloton app to work out with the hotel’s gym equipment. It’s a classy hotel; I was surprised they didn’t have a booster so we could get WiFi down there. Kayaking available right from the hotel! What a plus! Unfortunately no single kayaks which is what I like, just two doubles. There was a lot of condensation on the window in the room which created small pools of water on the window sill and we had to wipe the windows down to be able to see the gorgeous view. In spite of the problems, and clearly improvements are needed, we enjoyed every minute of our stay!"

"Great location! "

"Very nice staff helping and supporting "

"Great and freindly staff, clean room with amazing views. Highly recommended. "

"Staff muy agradable y con buena predisposición"