馬洛酒店 | 熱門馬洛住宿限時優惠每晚可低至 HK$478

「Staff was very rude to start had to stand outside and it was 18° with wind-chill of -0 」

「Great hotel if you like people out the hallway at one in the morning, making noise」

「What i liked was the staff when we first got there Friday evening, She was very helpful and funny. The room wasn't bad, had everything it said. The breakfast was good and on time.」

「I booked a twin room for two nights, but the staff thought I was staying alone and changed it to a king-size room. The hotel did not provide room cleaning service, the shower head in the bathroom suddenly became smaller when I was taking a shower, the hot water was not sufficient, and my deposit was not returned to me.」

「I’m furious and in disbelief on the complete lack of customer service at this hotel! I was kicked out by the manager after being there for united and then politely complained about the cleanliness of the room. I had a reservation for two separate rooms on Oct. 14th for 3 nights so I can visit and see my son off on an overseas deployment. I arrived at the hotel 30 minutes before “check in time” so if I wanted to go to my rooms I’d have to pay an additional $20 and since I just wanted to go see...

「Toilet ran all night and hot water was only warm.」

「The front desk staff were very helpful. Comfortable and clean room. Breakfast was delicious with many options.」

「Room was clean and comfortable, good breakfast selection, hot tub and pool are were nice.」

「It’s was a old hotel but it was clean and being remodeled. It looks nice so far.」

「Good」

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