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Reviews of ROYAL CHESTER NAGASAKI hotel & retreat

3.5 out of 5
ROYAL CHESTER NAGASAKI hotel & retreat
3-6-10 Akasako, Nagasaki, Nagasaki

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 74 reviews" "
Rating 8 - Good. 32 out of 74 reviews" "
Rating 6 - Okay. 11 out of 74 reviews" "
Rating 4 - Poor. 2 out of 74 reviews" "
Rating 2 - Terrible. 1 out of 74 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kyung Hwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dinner and breakfast with wine collections
Stayed 3 nights in Feb 2024

2/10 Terrible

Lauren

Stayed 2 nights in May 2020

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
It;s okay Free parking is good Building is quite old
Stayed 2 nights in Feb 2019

8/10 Good

Jerry, Illinois

Liked: Cleanliness, staff & service
Interesting older hotel. Showing a little age. Pretty far from downtown but great if you have a car. Free parking.
Stayed 2 nights in Jan 2019

6/10 Okay

Mags, Toronto, Canada

Liked: Staff & service, room comfort
A lot of dust in the room but overall it was alright. The hotel staff was polite and friendly but he's very slow (not Japanese style slow) and it took a while for us to get checked in even though it was around 9pm at night with us being the only customers.
Stayed 1 night in Oct 2018

8/10 Good

Soichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

10/10 Excellent

Yutaka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

h isanao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適ホテル
接客もよく心地よく過ごせました。朝食は、ビュッフェじゃなかったのが残念
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からも近く部屋も広くとてもきれいでした。 路面電車までは少し距離はありますが歩いてはいけなくない距離で、電車、バスは本当にすぐ近くにあるのでどこへ行くのも便利でした。
Stayed 3 nights in Feb 2020

6/10 Okay

HIROKAZU

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

YOUSUKE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
遅いチェックイン、早朝チェックアウトでしたがフロントの人がとても丁寧、親切な対応で、嬉しかったです。また利用したいです。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
清掃は綺麗にされていますが、アンティークな所を売りにしているので、設備が古いです。 水廻りが、気になりました。 部屋に空気洗浄機があるのが凄く良い。布団、タオルも無臭で清潔。タオルとお布団の気持ちよさは今まで泊まったどのホテルよりもgood！アメニティも良いものを置いている。 ヨーロッパ調で雰囲気がよく、長崎らしいお宿。ゆったりした旅にはぜひチョイスしたいお宿です。 だだ、市街地から離れています。ので、時間に余裕のない旅の時には適さないかも…。
Stayed 2 nights in Oct 2019

10/10 Excellent

Frank, ARCANGUES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique bâtiment par contre les bémols sur les petits déjeuners sont uniquement Japonais et servis à l’assiette et hôtel très excentre très bon repas du soir
Stayed 3 nights in Oct 2019

6/10 Okay

CHEN-YU

Liked: Cleanliness, staff & service
Disliked: Room comfort
飯店附近沒有店家，適合自駕遊，飯店也沒有冷氣，說是中央空調，熱爆！！ 但房間是大的，可放兩個行李箱！！
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

koichiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Edward, 香港

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店英式古典裝潢，有點貴族味道，樓梯間的油畫老實說有點恐怖。房內的裝潢也舊英式的，但保養得很好。房間很大，開行李很方便。早餐實在一流！非常精緻美味！
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

てるちゃん

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で良かったです またの機会があったら利用させてもらいます
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着く室内
廊下など共通のスペースに良い香りや飾り付けがあって高級な感じだった
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の料金が品数と味に対して高価なのでは？
Stayed 2 nights in Jun 2019

10/10 Excellent

RITSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Susumu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルは静かな環境にあり、清潔感、気品も高く大人旅にぴったりでした。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
香りに癒されました。 また、アメニティも豊富でよかったです。
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
市街地まで少し距離がありますが、それ以外はとっても満足しました！
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

a hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
나가사키중앙역과 7~8km 떨어져있는 것만 주의한다면 뭐
나가사키에서 저렴하고 가성비 좋은 숙박시설을 찾는다면 이 곳 괜찮음. 단 렌트카 여행자에게만 추천. 역과도 거리가 있고 나가사키 중앙역과 근교여행스팟과는 거리가 애매하게 떨어져있어서 불편함. 렌트카이용자는 괜찮다고 생각함 청결하고 직원들 친절하고 더블침대 2인룸 금연룸 사용했고 가격대는 비지니스호텔값이지만 룸이 좀 더 넓고 안락했음 호텔 내부 분위기는 영국 ? 느낌 남. 새로웠음. 주차무료 야외주차 간단하고 좋음
Stayed 1 night in Apr 2019

10/10 Excellent

Chien Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨 舒適 空間大 CP值極高的飯店
空間非常大 雙床房的兩個單人床已經有130~140cm 還附上軟硬兩種枕頭 旁邊還有一套小桌椅 隨附的個人用品品質非常好 雖然離市區有段距離 但附近餐廳不少 停車場空間足夠 對於自駕來說是個CP值極高的好飯店
Stayed 1 night in Mar 2019

10/10 Excellent

tamhio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
対応も素晴らしく、また長崎に伺った際には利用したいと思います。 内装も美しかったです。
Stayed 1 night in Mar 2019

10/10 Excellent

YURIRI, fukuoka.jp

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ネットでは禁煙と喫煙を選択でき、禁煙ツインにしましたが、部屋がタバコ臭がある事を伝えると全館禁煙なので。と言われ 仕方なく納得してました。がすぐ折り返しの電話が部屋に有り変更してもらえました。しかもグレードアップで。娘の卒業式での泊まりだった為、衣類にタバコ臭がつかなくてほんとよかったです。
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
古さは隠せないが…
きっと出来た当初は素敵なホテルだったんだろうな〜…と思うような、外装・内装ともに凝った作りのホテル。 ホテル内で働かれている方は皆、好印象でした。 アメニティーグッズは盛り沢山で有り難かったし、タオルも今治タオルで気持ち良く使わせて頂きました。 ただ、地下の駐車場に向かう道が急斜面。 ただでさえ狭い駐車場用通路に、この日は団体客が多かったのか片側にズラリと車が停められていて私の運転じゃ無くて良かったと思いました。 長崎特有の地形なので仕方ないとはいえ、駐車場から出て行く時も、ビックリする程、狭く雑な道を通らねばならず。 旅先で車を擦ったりしたらテンション下がりまくるので、皆さんお気をつけて。
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
イギリスをイメージさせられる雰囲気のとても素晴らしいホテルでした！清潔感もあり大満足です！
Stayed 1 night in Feb 2019

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
気持ちいい
良かったです
Stayed 1 night in Feb 2019

8/10 Good

Mei Chu June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
歐洲風格，可以一試！
第一次在長崎住宿，這個酒店有老歐陸設計特色，只是設備比較舊一點，但是住房尺寸也可以，自駕遊的話，到長崎各處景點也不遠，免費泊車。
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着くインテリアのお部屋
快適に宿泊できました。ホテル全体に穏やかな時間が流れていて とても落ち着けます。 アメニティも充実しており、お部屋も掃除が行き届いています。 ただ、設備が古いため使い方にコツが必要なところがありました。 和食のお店はとてもリーズナブルで美味しいです。
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
静かに過ごせました。
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よいこ
大変快適に宿泊できました。夕食の料理は品数、味付け、料金どれをとっても満足のいくものでした。風邪による熱を出した際に、薬をフロントのお願いし迅速な対応をいただきました。また朝食も大変満足でした。長崎にまた行くときはぜひ利用したいです。ありがとうございました。
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
レトロな感じですが、清潔感があった。コーヒーや水もあってサービスが良かった。又、泊まりたいと思った。ただ、シャンプーだけが良くなかった。髪がきしんだ。
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018