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Umikaoru Yado Hotel New Matsumi

Photo gallery for Umikaoru Yado Hotel New Matsumi

Primary image
Indoor pool
Terrace/patio
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of Umikaoru Yado Hotel New Matsumi

Umikaoru Yado Hotel New Matsumi

3.5 star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available
Map
3-14-8 Kitahama, Beppu, Oita-ken, 874-0920

Explore the area

  • Popular LocationBeppu Tower2 min walk
  • Popular LocationTakegawara Onsen7 min walk
  • Popular LocationBeppu Park20 min walk
  • AirportOita (OIT)34 min drive

Choose dates to view prices

About this area

Beppu

Located in Beppu, Umikaoru Yado Hotel New Matsumi is near the boardwalk. The area's natural beauty can be seen at Hells of Beppu and popular attractions include Kijima Kogen Park and African Safari. Beppu Tower and Takasakiyama Zoo are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

What's nearby

  • Beppu Tower - 2 min walk
  • Takegawara Onsen - 7 min walk
  • Beppu Park - 20 min walk
  • B-Con Plaza, Global Tower - 3 min drive
  • Jigokumushikobo Kannawa - 3 min drive

Getting around

  • Kamegawa Station - 6 min drive
  • Beppu Station - 9 min walk
  • Oita (OIT) - 34 min drive

About this property

Umikaoru Yado Hotel New Matsumi

3.5-star ryokan with fitness centre and 24-hour front desk
This smoke-free ryokan features a restaurant, a fitness centre and valet parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk.
Umikaoru Yado Hotel New Matsumi offers 35 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the ryokan include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight.

Languages spoken

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (JPY 540 per night)

Food and drink

  • Full breakfast available for a fee daily 7 AM–9 AM: JPY 2200 for adults and JPY 2200 for children
  • 1 restaurant
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Hot springs

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Turndown service

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM to midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Extra futon mattress (surcharge)
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
From June 1 to November 30, 2022, this property's indoor public bath will be closed due to renovations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3300.0 per day.
Cots (infant beds) are available for JPY 2200.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 250–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 2200 for adults and JPY 2200 for children (approximately)
  • Valet parking fee: JPY 540 per night
  • Crib (infant bed) fee: JPY 2200.0 per day
  • Rollaway bed fee: JPY 3300.0 per day
  • Facilities fee: JPY 2160 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 0 - 5 years old for breakfast.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Umikaoru Yado Hotel New Matsumi Beppu
Umikaoru Yado Hotel New Matsumi
Umikaoru Yado New Matsumi Beppu
Umikaoru Yado New Matsumi
Umikaoru Yado Matsumi Beppu
Umikaoru Yado Hotel New Matsumi Beppu
Umikaoru Yado Hotel New Matsumi Ryokan
Umikaoru Yado Hotel New Matsumi Ryokan Beppu

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 229 out of 555 reviews
5 - Excellent 41%
Rating 4 - Good. 230 out of 555 reviews
4 - Good 41%
Rating 3 - Okay. 64 out of 555 reviews
3 - Okay 12%
Rating 2 - Poor. 22 out of 555 reviews
2 - Poor 4%
Rating 1 - Terrible. 10 out of 555 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Stayed 2 nights in Feb 2022

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
Generally the property looks quite good, the only problem is the shower is unstable. The hot water runs in readily weak and if you have long hair you wouldn’t be able to wash it. The amenities are ok, the only thing I see is there are stains on the hot water kettle. Staffs are awesome, they helped us park the car to the closest spot just next to the door and helped us carry the heaviness luggage. Good if you are going with small kids.
Stayed 1 night in Feb 2020

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
1 night only
Tap water onsen water so not drinkable, have to go to lift lobby to collect drinking water. Service staff was good. Did not use the public onsen. Was charge ¥250 each guest and parking ¥500 for 1 night which was not stated when do booking. Sea view nothing great, Jap style bed tatami was not good for me, too hard and have backache the next morning.
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Excellent service! I was greeted by employees who were waiting outside of the entrance. I thoroughly enjoyed my room with the private onsen overlooking Beppu Bay.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great traditional experience. Rooms were great. Staff were very helpful.
Stayed 5 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is excellent, the place is very convenient too; close to 7-11, Beppu station and the mall, bus station to buy your ticket for a one day pass to see all the attractions of Beppu city. Nice staff with free water on our floor, so glad I brought my Swell bottle. I would recommend this hotel to my friends for the room and the breakfast, proximity to JR station.
Stayed 2 nights in Nov 2019

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel with excellent service. Love the friendly staff with great Emglish language proficiency. Rooms were great size for a travelling family of 4.
Stayed 1 night in Nov 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about 15 mins walk with luggage from the train station. It's on seafront, and the hot spa bath can enjoy the Seaview, and I had two morning watching beautiful sunlight from there. The staff at reception and restaurant were very courteous and you feel the traditional Japanese charm. Room is spacious and very traditional Japanese style, though it's showing its age a bit; it's clean and tidy. The hotel has a gym though I didn't have used it. The breakfast was a full Japanese one, and it's a worthy experience to have.
Stayed 3 nights in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, helpful staff, great view from bay side. Outdoor onsen is perfectly nice, bamboo railing that others have mentioned doesn’t really obstruct view much. Clean, unpretentious, good location <10min walk from JR.
Stayed 1 night in Oct 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019