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"The room was very clean and contained everything needed, even though it’s small — great location"

"I was entitled to silver level Perks of $51 food and beverage credit per my Expedia booking and Public did not recognize it per my invoice. Not happy about that and being charged for my food and beverage purchased. Thank you!"

"Great location! Helpful and kind staff. "

"Wonderful stay. Rooms were clean. Customer service great. Perfect location."

"Very clean room. Comfortable bed. Friendly staff but took a long time to attend requests. "

"We had a problem getting face towels. And it was very cold our heater was not working."

"Not at all friendly staff, no basic immunities"

"This hotel is in a very convenient location with Madison Square Garden, Penn Station, Amtrak, CVS, Starbucks and parking options located within immediate walking distance. The front desk staff was friendly and helpful. It is an older building however it is well cared for. My room was clean and had a view of the Empire State Building."

"The property was conveniently located close to Times Square. There is a Subway just outside the building where we can hop on/off the train easily after a long day of walking the entire city. I like that is a walking distance to the central park and that was a plus that I didn’t expect. The room that I was in had a view of the Central Park. I just wish there was a microwave to easily heat food after a very long day if we do want to go down and look for a restaurant other than hotel’s. A portable fridge too wouldn’t hurt to have to keep our drinks stay cold. We were just used to these two appliances as a necessity in a hotel as a basic convenience add on. "