Morgans Hotel Group Normandy Isle hotels

"Rooms great, service less so. Housekeeping inconsistent, valet parking terribly slow and expensive. Staff mostly indifferent apart from one chap around the pool. They could make a lot more money if they focused on their customers."

"We had a great stay. Safe, clean and very accommodating. Wish there were softer pillows but other than that no complaints "

"My toilet was clogged during my stay and the pictures oversold the hotel. "

"Great location nice staff "

"The bathroom/shower was falling apart. The beds were squeaky. The room smelled strong of deodorizing spray. "

"Room are clean . Not much expectation for short stay. staff at reception desk are quite rude, and we were group of 8, asked for early check in but couldn’t provide a room till 4:30. Overall ok "

"Staff for parking cars was terrible they lost my car twice and brought me another person car. I wanted a hour everytime coming to get my car. Even with room service I could never get anyone one the phone or get food room service as they promised "

"The rooms was very dirty "

"Disappointing Poor customer service, overpriced all around from restaurants to services - doesn’t justify the ranking & prices"