搜索北汉布尔兰酒店

“城堡景觀家庭房空間大，我們一家人住起來很舒適”

“選擇不多。”

“X”

“Staff are exceptionally well trained and rooms are very comfortable”

“Great place to relax!”

“This was our first visit to see what it was like to give us future options and to compare it with Doxford Hall where we usually stay for short breaks. We are sorry to give only 4 stars for this particular stay, the property and room quality were both excellent as were the staff we interacted with but the stay was let down by a problem with shortage of kitchen staff due to illness. This resulted in a reduced dinner menu from which my Wife could not select something she really liked (ending up……

“With the provision of a very good kitchen inside the apartment, unfortunately no dining table and chairs were provided. So my family members and I had to stand during eating. Such situation is considered very undesirable.”

“是的”

“Rooms were fab - even though it was very hot this July we managed to stay cool! Staff were amazing and it's right next door to the puffin boat trips! We will definitely be back!!”

“We arrived in the hotel early and left our luggages to the hotel staff. When we got back our luggage in the evening, one of the suitcases was apparently damaged. The staff tried to fixed it twice but failed. I was promised to be given at least a letter confirming the damage so that I could send it our insurer, and that the hotel would give us membership points as a compensation. The manager also said he would check the cctv and come back to us. However, nothing happened until we chased for an……

“The photos were very misleading. This place was very run down. On entry, despite lots of posters highlighting no smoking, the foyer and many areas smelled of smoke. The lady on reception was very friendly, however, she went through several rooms on the computer before finding one that had the keys available when she checked. On entering the room, on the third floor (304), the window was wide open, the safety latch having broken. The bed base was broken and mattress very lumpy giving a very poor……

“Excellent facilities,excellent food, particularly the Indian restaurant. Friendly and obliging staff. Superb beer garden and good well kept ales. Stairs and landing carpet could do with a makeover, other than that excellent.”