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"Incredible staff!!! "

"Friendly staff, storage for luggage area if needed, shuttle to airport, clean room"

"Great place, decent price "

"Absolutely adored my stay here from start to finish. The hotel is so beautifully designed and the ambiance is great. The gym has all brand new equipment which is in pristine condition. Every single staff member was so kind and helpful it was so refreshing. "

"The staff here are absolutely wonderful people. Extremely helpful and very happy to assist you. The bed and pillows were fantastic. We both had perfect sleeps. The breakfast was delicious with many options. The main floor bathrooms were spic and span clean. Fantastic location close to many outstanding restaurants. I highly recommend this property. "

"We checked in at 1:30 am and there were several staff available to check us in. The room was clean and comfortable. The AC was loud for me, but I put in ear plugs and was able to fall back asleep. Very nice breakfast in the morning."

"Shuttle was easy to find, nice drivers, all staff very nice, excellent breakfast that was included "

"The hotel itself is nice. Staff are friendly and helpful, nice lobby area. Rooms are nice. If you can get a room on the east side, you can plane watch as they take off and land, which is cool if you are interested in that. My only area of caution to other travelers is regarding the hotel shuttle. Please allot yourself ample time regarding the shuttle. This is not an on-demand shuttle. It operates on a hourly window. It was a 45 minute wait at Pearson for pick up, and when I called, I was told I would get a call back when the shuttle would arrive and to go inside the terminal to sit. I never received a call and luckily checked myself. When going back to the airport, it runs hourly, and you have to make sure to tell the front desk the night before so they can book you space on it, otherwise it can fill up. The shuttle is extremely tight, and is not exactly next to the airport, about a 20-25 minute drive. The shuttle experience is the reason for losing the 2 stars. Otherwise, it was a nice stay. "

"I’ve stayed here multiple times now with my family, rooms are spacious and clean. Staff is always friendly and courteous. "