「We were very disappointed with our stay. We chose the property over others for their amenities (pool/hot tub) only to arrive, and they were drained and out of order. They should have emailed days before to let me know. I was so looking forward to that.
The resort felt so empty but I was given a room overlooking their roof.
The staff were sweet and nice however. I would have just expected some compensation or a voucher (customer service).」
「We were very disappointed with our stay. We chose the property over others for their amenities (pool/hot tub) only to arrive, and they were drained and out of order. They should have emailed days before to let me know. I was so looking forward to that.
The resort felt so empty but I was given a room overlooking their roof.
The staff were sweet and nice however. I would have just expected some compensation or a voucher (customer service).」
Alexandra