This house had such potential. It’s big and beautiful, a cute welcome bag was waiting for us when we arrived. But in the end, when we ended up having a problem, we got nothing. We paid for pool/spa heat, and after returning from a day at Disney there was nothing we wanted more than to relax in the hot tub! Everyday, pool and hot tub were cold. We’re from New England, we’re very accustomed to cold pools, but a cold hot tub?? Company insisted we were incorrect, and gave us their sincerest apologies. That was it. I asked for a refund on the heat, nope. I asked for someone to please come feel it, nope. They had a computer that told them we were wrong. Looking back at reviews, this has happened on multiple occasions.
There are plenty of large beautiful houses in the Disney area, we will never stay with this company again.