"The view is fantastic. The room is outdated. No way to cast from phone to tv for the kids. Very limited plugs for a family to charge devices. Hot tub was luke warm. AC didnt really work but since they only have layers of sheets and not blankets, it seemed appropriate. Clerk who checked me in was not very friendly and became obviously annoyed when I stated I was traveling with a service animal as my reservation also stated. Pool towels were not available and had to be gotten from the front desk each time. The best thing about it is the balcony view. "