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Singular Joy Downtown Residences
3.0 star property

Comfortable spa hotel, walk to Playa del Carmen Main Beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Singular Joy Downtown Residences

Photo gallery for Singular Joy Downtown Residences

Outdoor pool, pool umbrellas
Exterior
View from room
32-inch Smart TV with digital channels, TV
Down duvets, in-room safe, bed sheets

Overview of Singular Joy Downtown Residences

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is HK$1,156
Price available on 2024/05/01

Explore the area

Map
Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Popular LocationCalle 121 min walk
  • Popular LocationPlaya del Carmen Main Beach1 min walk
  • Popular LocationQuinta Alegría Shopping Mall3 min walk
  • Popular LocationQuinta Avenida4 min walk
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Room options

View all photos for Superior Suite, 1 Bedroom

Down duvets, in-room safe, bed sheets

Superior Suite, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Fridge
Smart TV
Down duvet
Separate bedroom
Hairdryer
Rainfall showerhead
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Deluxe, 1 cama de matrimonio grande

Down duvets, in-room safe, bed sheets

Habitación Deluxe, 1 cama de matrimonio grande

Highlights

Air conditioning
Smart TV
Down duvet
Hairdryer
Rainfall showerhead
Private bathroom
Daily housekeeping
In-room safe
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Down duvets, in-room safe, bed sheets

Superior Suite, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Fridge
Smart TV
Down duvet
Separate bedroom
Hairdryer
Rainfall showerhead
  • 635 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About the area

Playa del Carmen

Located near the beach, Singular Joy Downtown Residences is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 4 min walk
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • Harry's Grill Prime Steakhouse & Raw Bar - 4 min walk
  • Hacienda Tequila - 4 min walk
  • Aldea Corazón - 4 min walk
  • Las Camelias - 4 min walk
  • La Vaquita Playa - 2 min walk

About this property

Singular Joy Downtown Residences

Hotel near Playa del Carmen Main Beach
Located close to Quinta Avenida and Mamitas Beach, Singular Joy Downtown Residences provides a poolside bar, a terrace and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool with pool umbrellas
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and a front desk safe
  • A lift, luggage storage and tour/ticket information
  • Concierge services and smoke-free property
  • Guest reviews give good marks for the pool and location
Room features
All guest rooms at Singular Joy Downtown Residences have comforts, such as air conditioning, in addition to Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Rainfall showers, free toiletries and hairdryers
  • 32-inch Smart TVs with digital channels

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 poolside bar

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch smart TV
  • Digital channels

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 90 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Singular Joy Residences Carmen
Singular Dream Beach Residences
Singular Joy Downtown Residences Hotel
Singular Joy Downtown Hotel Residences
Singular Joy Downtown Residences Playa del Carmen
Singular Joy Downtown Residences Hotel Playa del Carmen

Frequently asked questions

Does Singular Joy Downtown Residences have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Singular Joy Downtown Residences?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Singular Joy Downtown Residences on 1 May 2024 start from HK$1,156.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Singular Joy Downtown Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Singular Joy Downtown Residences?

This property doesn't offer parking.

What time is check-in at Singular Joy Downtown Residences?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Singular Joy Downtown Residences?

Checkout is at noon.

Does Singular Joy Downtown Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90 per person applies.

Where is Singular Joy Downtown Residences located?

Located in Downtown Playa del Carmen, this spa hotel is steps away from Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Singular Joy Downtown Residences Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 172 out of 335 reviews" "
Rating 8 - Good. 73 out of 335 reviews" "
Rating 6 - Okay. 41 out of 335 reviews" "
Rating 4 - Poor. 23 out of 335 reviews" "
Rating 2 - Terrible. 26 out of 335 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Brynn

Travelled with partner
Hotel shows nice (artificial) pictures online. Our unit was worn down, a bit dirty, very minimal kitchen utensils, no outdoor seating on our balcony. Housekeeping would only change out towels. The pool area was fantastic, with an unbeatable view. The hot tub was usually Luke warm. The bar was ok - expensive. Good location, just off 5th avenue. Walking distance to the ferry, Walmart, and a plethora of restaurants!
Stayed 10 nights in Feb 2024

2/10 Terrible

ivan Guillermo honores

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El peor alojamiento del que tenga recuerdo. Estuve 19 noches en 3 habitaciones distintas. La primera 9 noches, la cual fue una pesadilla para un viaje con un bebe de 8 meses. No funcionaba el aire acondicionado, salia olor a excremento, lo cual di el aviso a los conserjes del hotel y ellos me ayudaron para que el famoso administrador apareciera. Me movió a una habitación que no estaba adapatada para ir con bebes, ya queda habian muchas escaleras de por medio. Luego de es noche, nos cambiaron a la tercera y definitiva. Tuvismos nuevamente problemas con el aire acondicionado, lo cual al otro dia llego un tecnico a solucionar el problema. La comunicación con el administrador fue horrible, nunca tuvo la disposición de ayudar, si no hubiera sido por la gente que trabaja en el hotel, seguimos durmiendo con olor a excremento. Solo rescato la gente que trabaja en conserjería, Alejandra y los chicos de la noche.
Stayed 19 nights in Feb 2024

6/10 Okay

Melissa

Stayed 6 nights in Feb 2024

6/10 Okay

Betty, Melrose Park

Travelled with group
Liked: Cleanliness, staff & service
The property is nice and convenient for beach, clubs, shopping. Didnt like the host he was not attractive until the end of my vacation very inconvenient with the shower pressure. Also woul like for the hot tub to be repaired soon it's not a hot tub ..and would be lovely during chilly weather. Therefor host Axel need to be more accommodating at the start of a problem no the end he gets one star.
Stayed 7 nights in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Jan 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure in showers could have been better.
Stayed 2 nights in Jan 2024

2/10 Terrible

Kong, Conroe

Disliked: Staff & service
Horrible experience super noisy the room was vibrating noisy at night no noise reduction in walls also they said they were going to refund me then after I checked out they refused to refund me
Stayed 5 nights in Dec 2023

6/10 Okay

Brenden

Travelled with partner
Stayed 7 nights in Jan 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 ⭐️⭐️⭐️⭐️⭐️ 👍
Everything was great, we leave happy and looking forward to comeback and stay with you guys again, you are a 5 star to us!!! Happy Holidays!!!
Stayed 8 nights in Dec 2023