「This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no...
「The highlight of staying at this hotel is the beautiful gardens which surround the villas and pool. From our balcony we enjoyed looking out onto flowering tropical plants, palms and listening to the birds sing.
The photos in the ad for this hotel are exactly what you can expect. The villas enjoy the use of a small pool surrounded by beautiful gardens. It is a wonderful space to relax. I'm addition to having beautiful grounds the hotel is only a short five minute walk from the beach.
The villa...
「We’ve payed around 5000 dollars to enjoy 3 days and 2 nights, considering that we were star class, the check-in process was fine, they explained us our benefits, etc… During this period of time, the food was awful. We ate breakfast, lunch and dinner is this So Cal Buffet, and the quality of the food was horrible. The food was cold, cheap, disgusting and even hard to even look at or swallow. The people next to the table even called the food ‘’ass’’. And I totally agree. The lunch menu was fine,...
「I absolutely adore this property and will definitely be coming back! I feel it had everything I needed without needed to ever leave. The shuttle service was amazing, the beach you could walk to (but the shuttle will take you). They had a restaurant on the property, and a restaurant right across from the main entrance. A mini market by the beach. Pools, bars, jacuzzis. The rooms were very clean. I felt safe. I even took a few Ubers when I left the property. The view is sooo amazing. To wake up to...
「Todo esta super bien, variedad de actividades como sesion de fotos, eventos nocturnos, atención super amable de todo el personal , lo único sería mejorar la variedad de postres, pero fuera de eso todo estuvo 20/10」
「Nice staff, easy check-in and check-out process, and the included breakfast was very tasty. The staff manning the breakfast were also very attentive and did a great job.」
「This resort was worth every penny. It is absolutely gorgeous. Service is excellent. Beautiful and lush during the rainy season but rains very little on the coast. We used the snorkeling equipment provided there. Booked a surf lesson, cooking class, monkey watching tour, and bioluminescence tour in outrigger canoes. The whole peninsula is very safe with gate guards at the entrance to the peninsula as well as the resort itself. Complimentary shuttles to the nature center, the beach club, and...
「The location was perfect. The rooms were clean. The air conditioner worked perfectly. The beds were comfortable. The breakfast that was included had great choices. I would definitely come here again. 」
"This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no umbrellas available for guests.
5. Inedible Food: The quality of the food was extremely poor.
6. No Water Without Warning: There was a water outage during the night without any prior notice or warning. The room had no phone, so I had to run to the front desk in the pouring rain, only to find no staff present. This resulted in not being able to shower in the hot weather and could not use tolit until the following day.
7. Incorrect Wi-Fi Password: The Wi-Fi password provided at check-in was incorrect. We had to make a second trip to the front desk to be told it was a printing error.
The most unacceptable part was the unannounced water outage. At 11 p.m., I attempted to take a shower, only to find there was no water—neither for bathing nor for the toilet. I went to the front desk, which was completely unmanned. The next day, when I brought up the issue with staff, one person claimed the water was only off for 10 minutes, and another, after consulting the manager, said it was 30 minute"