Pok Fu Lam Romantic Hotel

"View, room staff, amenities, the room itself, Christmas tree - all amazing"

"Nice hotel "

"Great"

"I think providing excellent customer service makes a long way. Every staff I get in touch or reach out to shown me how great this hotel was. And I truly appreciate the room. Spacious, clean and comfortable!"

"The hotel was beautiful and the staff, over the top !! Great location too. "

"Excellent location and customer service. Clean room."

"Food was good, clean room and area is vey accessible. Very special thanks to Raymond who is in charge of concierge who helped us patiently how to navigate Hongkong from explaining the map, transit and areas to visit!!!Very nice person who demonstrated good customer service !!!"

"The room is so huge, and the location is so great. The amenities are perfect. "

"we had some hickups when we arrived. But however the hotel manager Here’s a polished, ready-to-post hotel review highlighting the exceptional manager and upgrades: ⭐️⭐️⭐️⭐️⭐️ Exceptional Stay – Outstanding Service from the Manager I had an amazing experience during my recent stay. From the moment I checked in, the hotel manager went above and beyond to ensure everything was perfect. Any small issue I raised was resolved immediately and with genuine care. It’s rare to meet someone so proactive, attentive, and committed to guest satisfaction. What truly elevated my stay was the complimentary upgrade I received—not just once, but multiple times. The manager personally ensured I was moved to a better room, making my stay far more comfortable and memorable. The service, hospitality, and professionalism were truly exceptional. I left feeling valued and well-taken-care-of. Highly recommended, and I will definitely return!"