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“In general the hotel is clean and look new and all facilities are good.”

“Very good facility in the room, and have everything you need while travelling ”

“We had so much fun! The water park was amazing, the hotel pool was fun, and they had a DJ. We loved the breakfast, and the activity room. The whole stay was perfect for our family.”

“Insgesamt hatten wir einen sehr schönen Urlaub im Hyatt Ziva Madeira. Die Lage ist toll, das Personal war freundlich und hilfsbereit, und wir konnten unseren Aufenthalt sehr genießen. Es gibt allerdings ein paar Punkte, die verbessert werden könnten. Die Zimmerreinigung war nicht immer gründlich und wirkte teilweise etwas nachlässig. Außerdem merkt man dem Hotel an einigen Stellen an, dass es nicht mehr das neueste ist. Einige Bereiche könnten renoviert oder besser instand gehalten werden. Trotz……

“good”

“I think the 5 star system should be reevaluated… the breakfast in the morning was not great , a lot to choose from but the quality isn’t something I’d expect from 5 stars. The pool & spa were enjoyable. The staff didn’t seem to care nor were very helpful , again not something I’d expect from 5 stars. Overall it was okay but the entire stay on the property was just such a huge disappointment. This is a 3 star hotel. Not 5.”

“Had a very spacious room with balcony facing the pool. Breakfast buffet was great. Staff friendly. Very clean hotel. Bed comfortable. Free parking. Some construction going on nearby . ”

“Clean hotel”

“good”

“nice italian restaurant staff helpful doorman courteous ”

“very newly decorated modern serviced apartment, very good staff, ordinary location, but not many shops and restaurants around”

“Very nice hotel, staff was very helpful and welcoming. We enjoyed our stay and would go back again.”