「Veronica is very nice and helpful during our stay there. The location is very convenient to the restaurants we like and all sight seeing spots are all in walking distance. The only drawback is no elevator inside the building so if you are not travelling with a strong guy and with heavy suitcase, you will have to reconsider the larger suite here as mine is the smallest which is on the top floor. 😞」
「Absolutely beautiful hotel, dating to the mid 16th century, retaining many original features. Attention to detail was exacting. Susanna and the team could not have been more attentive. Great location for the water front and centre of Porto.」
「It was an amazing experience to stay in this hotel, staff are very nice and friendly, hotel is beautiful, well designed, the room is very clean. I will definitely come back again.」
「The most delicious meals, the most quiet and beautiful room, plus an amazing shower, the spa massage was extraordinary, the pools, sauna, and steam room, but the best part was the staff—-they made everything perfect. So very kind and helpful. Shout out especially to Marta(bar), and Julianna ( spa). Hate to leave.」
「Excellent service à notre arrivée hâtive (avant check0in), sécuritaire pour laisser les bagages sur place jusqu'à notre cehck-in. Nous partions très tôt pour notre départ, la réception nous a préparé un sac contenant des items pour petit déjeuner.
Nous avons vraiment apprécié notre séjour à cet emplacement.」
「Beautiful studio apartment that is well kept and clean! We arrived later than anticipated, but got a message in WhatsApp to be able to get a code in the building after hours and get into our room. The apartment is right near the water with walking distance to many restaurants along the water and near many shops, the river flea market and near many grocery shops.」
「Everything was great. Breakfast was perfect. Location perfect. Rooms were very quiet. Only thing is the gym is very small. We would stay there again without hesitation. 」
「This is one of the best hotel experience I have. Very stylish design of hotel, clean and comfortable room, friendly staff who is willing to share with you anything about the city. Great breakfast too!」
「Our stay was perfect! Staff is so sweet, room was so nice and a great location for exploring the city for the first time. Our stay included breakfast which was great. I recommend staying at Menina Colina 」
「It was a great accommodation for me. It was a cozy spacious apartment for couple. The staffs are friendly and helpful. Location is good .I would love to stay there again 」
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "
