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"Staff was all helpful and kind for the most part. Their spa I would not recommend at all. Had a horrible first time experience at a couples massage. Was asked at the beginning of massage if there were problem areas to focus on. I told my therapist my forearms. When I brought up at the end of my massage that my forearms were in pain (because they had not been touched and I didn’t want to be rude) her response was “well I guess you need to get more massages”. The woman my girlfriend had was nice enough though. A lot of rusted areas in my hotel room tub and on the heater. Under the bed had not been vacuumed and I found a child’s toy under there, which further proved it had not been cleaned in a while. My heat stopped working about 11 pm my second night and was promptly taken care of. Outdoor pool and hot tub was nice and I saw staff testing the water on a regular basis which was nice. I’d be willing to stay again if I had to because of the staff, but it would not be my first choice. "

"extensive breakfast spread and togo bags if you are in a rush"

"It was my first time staying at a hotel as an adult, this was for my 21rst birthday. The staff was incredibly friendly and welcoming. "

"Nice location near a bunch of ski areas. The outdoor hot tub is rad for rejuvenation post shred. The room had a nice mountain view and, with the door open, one could hear the majestic sounds of the nearby babbling brook. "

"Nice restaurant on the premises "

"Room was very clean and easy access to our room"

"Beautiful, clean room. Hotel is across the street from the outlets and close to other amenities. "

"Great location and friendly staff. We went with a suite that had a complete kitchen. Easy location to get to loon and shuttle to mountain was great. Bar on site with good food. Would stay again "

"Yes loved it all great time will be back next season "