So far, the reception staff was really helpful and paid attention to our take-away food orders. Only the neighbors (rooms) spoke loudly on the phone, and I could not sleep that night (July 10). It was annoying to have a shower in the upper room. It may be the wall, the material of the pipe, really bad. These sounds cannot be avoided.
Waikwan
2019 年 10 月入住 1 晚
10/10 超赞
Larry
2019 年 10 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Larry
2019 年 9 月入住 1 晚
10/10 超赞
MING-HSIEN
2019 年 9 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
MING-HSIEN
2019 年 9 月入住 2 晚
2/10 糟糕
真实旅客
商务旅客
2019 年 3 月 12 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Location is great which nearby the train station, staff service is bad and they even fill in wrong name during my registration and was discovered when I can’t access to Wi-Fi (used last name as password). Room is clean and tidy, no room service.
Difficult to find the location, no pick-up service
Dinglin
2019 年 12 月入住 1 晚
2/10 糟糕
Lance
商务旅客
2019 年 12 月 25 日
不满意:清洁度、员工和服务、客房舒适度
Doesn't reach the minimum acceptable standard.
Check in was fine. Two of the elevators weren't working and one that was was also filthy and unfinished. The the hallway carpets are all stained and somewhat disgusting. When I got to my first room the bathroom had a bit of an off-smell, however this only intensified until a couple hours later when the entire room was inundated with the stench of sewage. After about 30 minutes of discussion and inspection, the staff moved me to another room. Unfortunately the toilet did not properly function there.
This was my third stay at this hotel. The previous two times I had been put off my the dirtiness of the elevators and the hallways, but the room was so cheap and so convenient to the Hongqiao rail station that I took the good with the bad, but the continued decline has put this hotel on my blacklist.
I travel in China regularly for business and realize that the standards there are different than in Europe - in some ways they are better, in others worse - but this hotel is just below what I would consider a minimum acceptable standard. Spend a bit of extra money and go somewhere else...