Yamakita Shasui Falls Hotels

"Unique and beautiful hotel with very attentive staff and excellent restaurant attached as well. Would highly recommend- a highlight of our trip "

"We really enjoyed the hotel as it was very modern and had a unique Japanese style. The pool area and onsen were really luxurious and the food was fine dining and the kids meals were fantastic. The only slight negatives were that the hotel is a 10 minute drive from Gora station and the shuttle buses are not that frequent also the wine was very expensive and it was quite hard to find the onsen as we didn't know it was in the seperate changing rooms. Overall a lovely stay and would recomemnd."

"The hotel was so peaceful and calming. The room was very large and had all of the amenities and then some. The onsen was so relaxing. The dinner meal was 5 star quality. I'm not sure what I was eating at times but it was beautifully presented and delicious. "

"Dinner was OK, not the best. Loved everything else about the place. Breakfast was worth it. "

"Really lovely place with very hospitable and attentive hosts. Very nice Ryokan room and we got free upgrade to a room with personal onsan. Property has public onsan but men section was under service. Host offered timed use of ladies public onsan for privacy but as had one in room we declined. The property is a good 10min uphill walk from bus stop. So you may need to consider getting a taxi, or contacting host. On leaving we asked for a taxis but host kindly arranged for one of the staff to drop us to bus stop. Would highly recommend for traditional Japanese experience."

"Room was very spacious and clean. Cooktop, large fridge, mucrowave, and dishes. Lots of room to relax."

"Despite the beautiful location of the hotel, the staff and facilities were unfortunately very uninviting. No amenities were given and everything had to be bought at an extra cost. Additionally the hotel bar did not have change so you had to pay with the exact amount if you wanted to get a drink. Finally, the room itself was decent, felt clean but unfortunately the futons were extremely uncomfortable (and I sleep on Japanese futon very often). Don't count out hakone from your trip but I would recommend looking elsewhere if you plan on staying."

"Good"