Yamakita Shasui Falls Hotels

"Was a good stay and the in room onsen was a bonus. Breakfast and dinner were great though the dinner menu was very similar over the two nights we dined there. Service levels were consistently good though it's odd that they didn't clean our room on the second day. Overall it was a good enjoyable stay. P.S. while the hotel is near Gora station on paper, the walk there is incredibly exhausting with steep stairs and an endless incline. So if you're bringing young ones along, do take note."

"Staff were beyond helpful, room was amazing and was such a special stay for us! Tha k you to all the team! "

"Beautiful hotel located right across from a hakone bus stop. Rooms were modern and thoughtfully laid out. Public onsen available in the morning and afternoon hours. "

"Lovely property. "

"Cozy and beautiful stay, nice environment with views on nature. Very helpful and friendly staff."

"The hotel is perfect, we loved it!!! The only thing we didn’t like was the breakfast that was very weird and the fact that there was nothing to eat around the hotel, only very bad and expensive restaurants "

"Staff were excellent. Room was clean but room was aged."

"The futon’s aren’t very thick so it can be a bit uncomfortable if you’re a side sleeper. Other than that our stay was great. The owner, Yudai, is incredible and has an excellent sense of hospitality. When I come to Hakone again this place will be at the top of my list. "

"Good"