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"Clean rooms, excellent location, close to mall shops, restaurants and staff is great. Laundry room on 3rd floor is great, especially for the kids due to the Pong game..."

"Will always love this hotel. It is my go to. Nice and clean with great helpful staff in a perfect location. "

"It is very good except the area is really far awat from any of transportation. They have shuttle bus at Kawasaki JR station to bring you there. However, you can't expect anything around can be explored. Good for you to take a good rest before taking the morning flight as they will bring you directly to Haneda Airport "

"Clean with helpful staff"

"Stayed for 15 days and had a very good overall experience. The hotel is located in Kawasaki, about 45 minutes by train from central Tokyo, which may not be ideal if you want to be close to major attractions. However, it’s very convenient for Haneda Airport. The area is lively, with many bars nearby along Nakamise Street. At night, there are people inviting customers into bars, which might feel uncomfortable for some. We added the breakfast service, but the limited 5–6 options stayed the same throughout our stay and became repetitive, so we ended up eating at konbini from around day 10 onward. There is a free small kitchen/common area on the 10th floor with a coffee machine, water dispensers, various teas, a microwave, and a toaster. It’s quite small and can get crowded. There’s also a terrace, but we couldn’t enjoy it since we stayed in winter. Overall rating: 5/5. Great choice if you prioritize airport access over being in central Tokyo."

"A really great family hotel in the heart of Hakone. It’s very clean, the staff are absolutely amazing and the kids can enjoy free access to Yunessun (the onsen water park next door). We enjoyed the buffet food, unlimited ice cream, and all sorts of drinks and snacks peppered around the lobby floor. They just look after you very well here. If you have kids, I definitely recommend staying here for a few days while exploring Hakone and enjoying the onsens. We will come back again. "

"Grate hospitality!"

"The room was nice and clean. With the very good view. Sleep wear is provided which is very uncommon for all the hotels I stayed. Overall. It was very nice "

"Clean room, great staff."