CitizenM Hotels SoHo hotels

"The hotel is amazing! Very clean, staff is super nice, gym is incredible. The location is the only thing that is not the best but this is my personal opinion. You have a metro right in front so makes things easier."

"Excellent location! Time Square is out the door to your left. You are surrounded by Broadway theaters. Current run of Hamilton is literally across the street. 30 Rock is a 15 minute walk. The French bakery/restaurant out front is awesome. The room is adequate. Need a cold room to sleep, you can crank the thermostat down and ask for an extra blanket. Bed was closer to firm, but not hard. The shower is unique. Easily room for 2 people. Also, a pair of electrical plugs on the shower wall by the door. Hot water and ok water pressure. Must ask for wash cloth. There is handsoap gel and shampoo provided. Good lighting and mirror for make up. However, absolutely no room to unpack your make up. Yes, there is hair dryer. The room had a clothes steamer, no iron. We did not get to the bar or gym. Staff was great at check in. 3 night stay. Would definitely stay again!"

"This hotel is top-notch and probably one of the best I have ever stayed in New York. It is a newer hotel, the rooms are above standard size and not New York compact size, the service is professional and friendly. (you don’t always get that in New York), and the room was cleaned every day. The café downstairs can get a little bit crowded at breakfast time, but for the most part, it’s very convenient. It’s located right in the middle of the theater district. You can’t get more centrally located if you tried. "

"This is my 5th or 6th stay at an Arlo (4th for sure at Midtown). I am always impressed by how well the whole thing seems to be run. Good management!"

"My hotel room was the cleanest hotel room I have been it. The staff was helpful when reservations got messed up. The rooms do not have a microwave or refrigerator."

"Everything was superb. The best front desk staff. Friendly, welcoming, always ready to assist. "

"Excellent staff. The happy hour on the rooftop is great. Location at the World Trade Center is fantastic. Taxi usually waiting at the entrance. Ride share available. The train stations were so close it was great."

"Amazing stay! Was here at NYC for the first time and spent 4 nights at The Westin. Staff were amazing, great location, comfortable beds. Highly recommend. "

"Modern but affordable "