Best Western Southborough hotels

"I wasn’t able to play my PS5 due to not being able to connect to the internet "

"Everything was up to par"

"This stay was nice. However , we did not know about the hundred dollar deposit. We rented from a third party vendor and we're not notified of this. When we called to ask for more towels, they would not deliver them to us,we had to go down and get them at the front desk. "

"Easy checking and out process. Room was very clean and comfy. Breakfast was hot and fresh"

"Friendly staff"

"It was a very nice place to stay. I’d highly recommend staying here if given the chance."

"Large room. Great kitchen and location. Clean room and bathroom. "

"There was construction all across the first floor with wires hanging off, dust on the floors, etc. "

"I was very disappointed that the hot tub was not working properly during my stay. When I brought this to the staff’s attention, I was told it would be looked at in the morning, which did not help since I was checking out the next day. I specifically chose this hotel—and paid a higher rate than nearby options—because of the hot tub amenity, so this was especially frustrating. Additionally, when I checked in, I was not provided with any information about the hotel’s amenities or where things were located. I had to find everything on my own, which made the experience even more inconvenient."