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"Very friendly."

"The staff is absolutely incredible! Always have a welcoming smile and always willing to help! Great hotel!"

"The employees are constantly cleaning, the breakfast is good, it’s quiet and above all, it’s affordable."

"Amazing staff!"

"Staff was excellent. At checkin the on duty front desk attendant was great. He arranged for our morning shuttle reservation to the airport promptly. Abdul, the front desk attendant on duty prior to us leaving, went so far as to offer us a coffee in the morning and was very friendly. We had very good service at the restaurant as well."

"Clean room"

"Perfect! Free breakfast buffet was amazing"

"Front desk was very pleasant "

"Our room was exactly as pictured in the photos! Very cute decor and had some great extra touches such as an electric water kettle, tea bags and instant coffee and a mini fridge. The only thing i disliked was not having a fan in the bathroom. There are water filling stations on every floor which made it very convenient to stay hydrated for free! Our package included breakfast at the cafe downstairs (The Humble Donkey) and instead of the usual hotel buffet, it was one made-to-order breakfast item off the menu + one drink. What a lovely surprise :) The hotel is located VERY close to Union station, which connects to the airport via train (30 min ride) and also connected to Metro Toronto Convention Center via the Skywalk/PATH. We will definitely stay here again!"