New York The Flea Theater Hotels

"While our stay was generally fine on the whole, it was not without a couple major concerns with respect to cleanliness and attention to detail that you should be made aware of. For one thing, the room we were initially given had an unbearably strong smell of pet urine as soon as we opened the door. The smell (and the assumed presence of ammonia in urine) was bad enough that we immediately went back down to the lobby to request a new room. I will say the hotel staff did tend to this change swiftly which was appreciated. The second issue came when our toddler discovered and picked up a medicine capsule from the floor of our room that had been overlooked by the cleaning staff. I discarded the capsule but not before taking images to share with the staff. I will say I don't feel the severity of the near-miss quite dawned on the employee I spoke with. Hopefully you can imagine the panic this created not knowing the type and origin of the substance in the hand of our two year old... Honestly, this was an uncharacteristically disappointing experience for a Bonvoy hotel."

"was in the city for an important event, everything was perfect, would go again. one note is that I was placed right infront of the elevators, i am a light sleeper. second the throw on blanket has a very old musty smell. "

"Room was great. Close to everything, walking distance to Wall Street, 9/11 museum/memorial, and the subway. My only issue was someone was smoking cigarettes in the room next to us and the smell was horrible. I tried calling the front desk several times and no one ever picked up. I ended up going down to let them know and by the last day of our 4 days there it was more manageable or I got used to it. "

"Clean and well designed and finished. my favorite nyc hotel when i’m in need of a room that is mainly used to sleep between work days or full days of sight seeing. "

"I had to move from my original room because the heater wasn't working. In the second room, the wifi didn't work, and the toilet pipes emitted a loud noise every 30 minutes. Additionally, coffee was advertised as included with the $30-a-night amenities fee at the front desk, but I was still charged separately. This was confusing. Despite these issues, all the staff were incredibly kind. The problems I experienced were operational and structural, not related to the staff."

"nice"

"Very charming hotel! The deco and furnishings are incredible. Room size is very large for Manhattan. Every staff we encountered was friendly and helpful. The local is surprisingly convenient. Subway station is just across the street. 15 minutes walk to Chinatown. The bar/restaurant at the lobby level offers jazz performance and pretty good food. 10 in 10 experience."

"Yes"

"Location and also the hotel vibe "