Funchal Town Square Hotels

"Fantastic hotel and great location. The spa are is very clean, great outdoor pools, beautifully decorated throughout. I highly recommend it. "

"room was perfectly located, they are very clean and the breakfast is great. "

"Nice apartment. Some issues though. The washing machine leaked and while we reported that, the management team showed no interest in fixing it. We couldn’t get laundry dry in the apartment. Initially we asked for and were promised a fan, then we were told that the room with the dryer could be left unlocked for us, then it was locked while our laundry was in the machine, then management finally just told us where the key is kept. Apartment is only refreshed and serviced as standard once a week. We had a two week stay. No cleaning equipment provided as standard to enable guests to clean the apartments ourselves. Not even a broom to sweep the floors which get dirty quickly. No cleaning products provided. Appreciate that everyone has different standards but this isn’t ok considering the price point. The courtyard at the back could potentially be lovely but the plants need cutting back. We booked here particularly because the apartments have outdoor space but our balcony was very dark. Also see comment above about drying laundry, cutting back the plants would improve air circulation and enable the sun to get to the space to get stuff dry. Plants also attract bugs. Management were responsive but we found that we’d report something, they’d offer a good solution and then back pedal to a solution that wasn’t as helpful, e.g when we asked for a fan. Overall, looks great on the surface but look beneath and less good underneath. "

"Everything was great. Beautiful hotel. The best spa with pools hot tubs and steam rooms. Food was excellent. "

"This is a lovely hotel in a great location, right on the middle of Funchal Old Town. The rooms are very clean and comfortable, breakfast is excellent."

"Hotel location and parking were extremely hard to find and navigate. The hotel in itself was nice and had kind staff. Our room was upgraded but it had a very strange layout. Tub was in the middle of the room which is awkward if traveling with friends and family, the shower and sink leaked into the main room, and there was insufficient lighting. Other than that it was a pleasant stay! "

"Good location and staff very helpful "

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"We liked everything about this hotel…except problems with breakfast during our entire stay.. For the three days that we were guests at this lovely hotel, we found that there was just not enough staff to manage keeping the tables clean, getting adequate food on the buffet table, refilling the platters, putting out sufficient mugs, etc. The two staff members who were working were polite with our requests, and very respectful, but they just couldn’t do it all on their own. This needs to be rectified for the hotel to be truly deserving of a 5-star rating. "