"The staff were very accommodating and kind. Our experience here has become a highlight in our Japan trip! Especially the half board menu where we experienced a hearty, well-balanced dining experience specializing in traditional Japanese food using local, fresh ingredients. The onsets were big and very well kept. We enjoyed our stay here!"
"The staff were very accommodating and kind. Our experience here has become a highlight in our Japan trip! Especially the half board menu where we experienced a hearty, well-balanced dining experience specializing in traditional Japanese food using local, fresh ingredients. The onsets were big and very well kept. We enjoyed our stay here!"
"We were here for a couple of days and had a wonderful stay! The place is kept clean, and it sits right by the ski hill. Nothing beats a soak in the hot public bath after a day of skiing. Also loved the breakfast and dinner! The gem though was the staff, who were incredibly friendly and went out of the way to help us. "
"We were here for a couple of days and had a wonderful stay! The place is kept clean, and it sits right by the ski hill. Nothing beats a soak in the hot public bath after a day of skiing. Also loved the breakfast and dinner! The gem though was the staff, who were incredibly friendly and went out of the way to help us. "
"We had a wonderful stay at this ryokan. The staff were amazing and treated us very special. We also enjoyed a fantastic multi course dinner and a full breakfast while we were there… both excellent "
"We had a wonderful stay at this ryokan. The staff were amazing and treated us very special. We also enjoyed a fantastic multi course dinner and a full breakfast while we were there… both excellent "
"The hospitality (service and meals) at Shiganoyu Hotel were amazing. While we did not speak Japanese and the staff did not speak English, they used a translation tool for conversation and didn't let that be a barrier. It was so comfortable for our family of 5 - very homey and welcoming. The tea and treat upon check-in was a nice surprise and delicious. The onsen was a relaxing bonus! And the food was amazing and a wonderful experience. We had 3 breakfasts and 3 dinners and they were all...
"The hospitality (service and meals) at Shiganoyu Hotel were amazing. While we did not speak Japanese and the staff did not speak English, they used a translation tool for conversation and didn't let that be a barrier. It was so comfortable for our family of 5 - very homey and welcoming. The tea and treat upon check-in was a nice surprise and delicious. The onsen was a relaxing bonus! And the food was amazing and a wonderful experience. We had 3 breakfasts and 3 dinners and they were all...
"If you come to tokyo for your vacation, you should consider check out this onsen.they have a free shuttle bus from shinjuku every day its about 4-5hrs rides, not to mention they have a very special onsen water.... "
"If you come to tokyo for your vacation, you should consider check out this onsen.they have a free shuttle bus from shinjuku every day its about 4-5hrs rides, not to mention they have a very special onsen water.... "
"Staff were helpful and friendly, but we only spoke in Japanese so not sure if they accommodate guests from abroad very often. Food was ample and tasty (traditional Japanese foods) and served in the privacy of the room.
Pillows are traditional Japanese style (small and somewhat hard) so I would recommend bringing your own pillow if you prefer a larger and softer pillow.
Website is not clear, but rooms have sinks and toilets, but the bath (onsen style) is shared. Ample parking and great...
"Staff were helpful and friendly, but we only spoke in Japanese so not sure if they accommodate guests from abroad very often. Food was ample and tasty (traditional Japanese foods) and served in the privacy of the room.
Pillows are traditional Japanese style (small and somewhat hard) so I would recommend bringing your own pillow if you prefer a larger and softer pillow.
Website is not clear, but rooms have sinks and toilets, but the bath (onsen style) is shared. Ample parking and great...
"Very pleasant hotel japanese style, with good service at traditional japanese breakfast. You can also serve yourself of bread, coffe and milk in a the buffet."
"Very pleasant hotel japanese style, with good service at traditional japanese breakfast. You can also serve yourself of bread, coffe and milk in a the buffet."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We took a junior suite as that was the only room with two beds available. It was big, had two double beds, and a sofa, plus a massage chair - much welcomed after a day's walking. Decor was dated but well maintained and functional. Only oddity was that there was no safety box in the room. Room was clean, staff - both front deskers and housekeeping were efficient and friendly. Ah yes, we could have additional pillows, and the choice between simmons and tempur. it was nice to sleep with four pillows for each of us. Don't know about breakfast as we didn't book that. "
"I really enjoyed my stay, however getting there was challenging, and I couldn't find the email to ask questions on their website. I ultimately took a risk and was able to hop on a bus from Karuizawa, but online it mentions no reservations for buses, and I could not find that there even was one to the resort. If their email had been listed (and perhaps it is not due to an internet issue through the US), I'd have had less stress getting there. Otherwise, I only recommend others research more before going here so they know the customs more - tattoos are not allowed, and I had to book the private onsen."
"This is an excellent place to stay in Nagano. It’s a short walk from Nagano Station and a short train or bus ride away to most places you’ll want to see. The staff is extremely helpful and friendly, the hotel is quiet, and there are laundry facilities and onsen onsite. Highly recommend!"