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Dreams Tulum Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

Aerial view
2 outdoor pools, pool umbrellas, pool loungers
Exterior
Outdoor banquet area
Outdoor banquet area
Dreams Tulum Resort & Spa - All Inclusive blends tropical vibes with modern comforts. Unwind with a beach massage or relax by the two outdoor pools. The resort boasts an onsite winery and nine restaurants offering international cuisine, including French dishes.
VIP Access

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Spa
The current price is HK$2,034
HK$2,034 total
includes taxes & fees
5 Oct - 6 Oct
Exterior

On the beach

This all-inclusive property has a private beach. Take advantage of the free beach cabanas, beach loungers, and beach umbrellas at the white sand beach. Some on-site activities to enjoy while you're visiting include snorkelling and beach yoga. Fishing is a popular activity to check out nearby.

Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy
Property entrance
What guests liked about the beach

The beach was generally well-maintained and clean, with some guests enjoying the beach experience and staff members providing excellent service.

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 23 of 23 rooms

View all photos for Preferred Club Hacienda Presidencial Suite

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Hacienda Presidencial Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • 1948 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Swimout Adult Garden Double

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden Double

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 451 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Junior Garden View King

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Junior Garden View King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 515 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean View King

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Ocean View King

8.6 out of 10
Excellent
(10 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 451 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View King

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Junior Suite Garden View King

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 547 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View Double

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Junior Suite Garden View Double

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 547 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Hacienda Preferred Club Suite

1 bedroom, down duvets, in-room safe, individually decorated

Hacienda Preferred Club Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • 623 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View Double

1 bedroom, down duvets, in-room safe, individually decorated

Junior Suite Garden View Double

8.4 out of 10
Very good
(10 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 547 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View Double

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Adult Garden View Double

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 451 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Adult Garden King

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden King

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 451 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 547 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Garden View King

1 bedroom, down duvets, in-room safe, individually decorated

Junior Suite Garden View King

8.4 out of 10
Very good
(9 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 547 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 547 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden Double

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden Double

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View King

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Garden View King

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 547 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View Double

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Ocean View Double

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 451 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Honeymoon Suite Ocean Front King

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Honeymoon Suite Ocean Front King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 627 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Garden View (Deluxe)

1 bedroom, down duvets, in-room safe, individually decorated

Family Suite, Garden View (Deluxe)

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden King

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 547 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden View Double

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Garden View Double

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View King

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Adult Garden View King

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 451 sq ft
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 133 reviews
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HK$2,892 total
includes taxes & fees
13 Sept - 14 Sept
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About the area

Map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 1 min drive - 1.8 km
  • Cenote Manatí - 4 min drive - 3.2 km
  • Tulum Mayan Ruins - 6 min drive - 7.4 km
  • Xel-Há Park - 9 min drive - 11.7 km
  • Gran Cenote - 12 min drive - 13.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪Seaside Grill - ‬8 min walk
  • ‪World Cafe - ‬7 min walk
  • ‪Mulut Jach Ki - ‬6 min drive
  • ‪Restaurante El Crucero - ‬6 min drive
  • ‪Coco Cafe - ‬8 min walk

About this property

Dreams Tulum Resort & Spa - All Inclusive

Luxury all-inclusive property near Tulum National Park
Located close to LabnaHa Ecopark Adventures, Dreams Tulum Resort & Spa - All Inclusive provides a free breakfast buffet, an adjacent golf course and an attached winery. This property is a great place to bask in the sun with a private beach, free beach cabanas and beach massages. Treat yourself to a manicure/pedicure, aromatherapy or a hot stone massage at the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and French cuisine. Enjoy the health club, as well as activities, such as beach volleyball, kayaking and beach yoga. Free in-room WiFi is available to all guests, along with a nightclub and a swim-up bar.
Other perks at this property include:
  • 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • An outdoor tennis court, babysitting (surcharge) and tennis lessons on-site
  • Tour/ticket information, luggage storage and barbecues
  • Guest reviews speak highly of the helpful staff
Room features
All 432 individually furnished rooms feature comforts, such as 24-hour room service and free international calls, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Childcare services, free infant beds and free extra beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, LED light bulbs and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Gohan
  • Himitsu
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis lessons
  • TV in common areas
  • Winery

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (5,460 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Tulum Resort Spa
Dreams Tulum & Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Tulum Resort Spa Optional All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort & Spa - All Inclusive All-inclusive property

Frequently asked questions

Does Dreams Tulum Resort & Spa - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Dreams Tulum Resort & Spa - All Inclusive?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at Dreams Tulum Resort & Spa - All Inclusive on 5 Oct 2025 start from HK$2,033.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Tulum Resort & Spa - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Dreams Tulum Resort & Spa - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Dreams Tulum Resort & Spa - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Dreams Tulum Resort & Spa - All Inclusive?

Checkout is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Dreams Tulum Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include yoga classes.

Where is Dreams Tulum Resort & Spa - All Inclusive located?

Located in Tulum, this beachfront property is next to a golf course and within 3 mi (5 km) of Tulum National Park and LabnaHa Ecopark Adventures. Xel-Há Park and Tulum Mayan Ruins are also within 6 mi (10 km).

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Reviews

Dreams Tulum Resort & Spa - All Inclusive Reviews

7.6

Good

8.4

Cleanliness

7.8

Amenities

8.4

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 437 out of 1002 reviews
Rating 8 - Good. 202 out of 1002 reviews
Rating 6 - Okay. 171 out of 1002 reviews
Rating 4 - Poor. 95 out of 1002 reviews
Rating 2 - Terrible. 97 out of 1002 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and very friendly. Food was great.
Stayed 7 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Loved everything about it
Stayed 3 nights in Aug 2025

10/10 Excellent

Gael

Liked: Staff & service, amenities, property conditions & facilities
Good food and good beds and views
Stayed 4 nights in Aug 2025

10/10 Excellent

Senen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great vacation
Stayed 4 nights in Jul 2025

8/10 Good

Tyler Cole Rankin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fine trip, wish half the restaurants weren’t closed though.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rolawnda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all super friendly and polite. The activity staff was very friendly and provided a fun atmosphere everyday and each night was filled with something to do.
Stayed 3 nights in Aug 2025

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Old property with rough beach. Great staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort so tropical!! Food was amazing
Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok not my favorite but definitely a good place if you just want pool and relax.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nickelynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Highly recommend!
Stayed 6 nights in Jul 2025

10/10 Excellent

Joel Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle service from and to the airport would be a great convenience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 6 nights in Jul 2025

10/10 Excellent

Yen Ha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Damanee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort. It’s everything you can ask for in a resort. Staff are very friendly and understanding. Even on rainy days the staff make the resort fun by the entertainment team which entertainment is 10/10 by the way. No issues food was great. Spa was great.
Stayed 5 nights in Jul 2025

10/10 Excellent

VAUGHN DAVEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge he was the best. Very attentive to all of our needs. Please send him a note of thank you very much again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality!
Stayed 3 nights in Jun 2025

10/10 Excellent

DANIELLE Y

Liked: Cleanliness, amenities, property conditions & facilities
Carlos and Victoria in Preferred Club was amazing!!! Definitely will be back to enjoy their services again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pool, the service was really good and the property was really pretty. The staff that were great were the following: Horacio did an amazing job! Also liked Saturno, Yessica and Salvador. It was a peaceful and nice place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gelacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the shows
Stayed 7 nights in Aug 2025

8/10 Good

Kasandra Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 5 nights in Jul 2025

10/10 Excellent

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
The Dreams Tulum was nice. The staff was great and the grounds were clean. I had a nice experience.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tayja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet , Staff , Bed Comfort and Amenities are all 10!!! Food I give a 6 . Had a great time the beach did disappoint us the area to enter on the resort so brown full of algae and felt like big stones at the button even with water shoes uncomfortable but again my trip was great
Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher Edward

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive and nice. The preferred bar near coco cafe had the best espresso martinis!
Stayed 4 nights in Jun 2025

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed staying at this resort. I want to shout out the entertainment team, victor, ronny, Erick, Giselle and Ingrid for making us feel so appreciated and welcomed, truly a trip to remember!
Stayed 6 nights in May 2025