Vietnam Casino Hotel

"Grand in name , Grand in service. This hotel , unlike the others , deserves it's 5 star rating. The service here , with specific mention of Sophie and Johnny, is outstanding. They made our short stay memorable , comfortable and warm. As others say, this is a Grand Ancient Hotel, the grandiosity from ..."…""Grand in name , Grand in service. This hotel , unlike the others , deserves it's 5 star rating. The service here , with specific mention of Sophie and Johnny, is outstanding. They made our short stay memorable , comfortable and warm. As others say, this is a Grand Ancient Hotel, the grandiosity from ..."WWW…"

Reviewed on 21 Oct 2020

"Good location and quiet. The ovean view is great. The staff is very comperent and professional. Great pools fo the kids"…""Good location and quiet. The ovean view is great. The staff is very comperent and professional. Great pools fo the kids"WWW…"

Reviewed on 1 Nov 2020

"colonial, but my wife said the buffet is not that good. The dimsum was dry. The last breakfast there was good thou"…""colonial, but my wife said the buffet is not that good. The dimsum was dry. The last breakfast there was good thou"WWW…"

Reviewed on 18 Dec 2020

"Good position of hotel, great service by staff, bathroom getting dated."…""Good position of hotel, great service by staff, bathroom getting dated."WWW…"

Reviewed on 16 Jan 2019

"We stayed in a “superior king bedroom”. The actual bedroom was small because of the size of the bed. Yes there was a view of the river but you viewed more of the motorcycle car park. The bathroom felt bigger than then bedroom with a full sized bath and shower with separate toilet. We were staying ..."…""We stayed in a “superior king bedroom”. The actual bedroom was small because of the size of the bed. Yes there was a view of the river but you viewed more of the motorcycle car park. The bathroom felt bigger than then bedroom with a full sized bath and shower with separate toilet. We were staying ..."WWW…"

Reviewed on 10 Jan 2020

"This is one of the nicest hotels I stayed in and staff were friendly. But a lesson I learned was to never pay for an upgrade. All I got for my upgrade was a cup of tea and water. I had access to the lounge, but missed out on the free food and drinks. Also when I upgraded to another room, the lady ..."…""This is one of the nicest hotels I stayed in and staff were friendly. But a lesson I learned was to never pay for an upgrade. All I got for my upgrade was a cup of tea and water. I had access to the lounge, but missed out on the free food and drinks. Also when I upgraded to another room, the lady ..."WWW…"

Reviewed on 2 Jan 2021

"Stay was ok. Kitchen suffered a bit with the corono upset, but only to be expected. Everything else good."…""Stay was ok. Kitchen suffered a bit with the corono upset, but only to be expected. Everything else good."WWW…"

Reviewed on 26 Jun 2020

"Pool and rooms are nice. Service, food, beach are terrible"…""Pool and rooms are nice. Service, food, beach are terrible"WWW…"

Reviewed on 21 Jun 2020

"DO NOT STAY HERE. We were hoping for a resort-style place to unwind for a day before we travelled to Sapa. We arrived at 6am hoping for an early check-in. We paid NZD90 for a night and were charged USD80 (NZD120) to check in early. Breakfast was sparse and tastes awful - this place had the worst ..."…""DO NOT STAY HERE. We were hoping for a resort-style place to unwind for a day before we travelled to Sapa. We arrived at 6am hoping for an early check-in. We paid NZD90 for a night and were charged USD80 (NZD120) to check in early. Breakfast was sparse and tastes awful - this place had the worst ..."WWW…"

Reviewed on 18 Oct 2016

"A good experience!"…""A good experience!"WWW…"

Reviewed on 16 Feb 2020

"BC Family Homestay was a clean , tidy , safe place to stay. it was well priced and provided comfortable bedding and towels bur what what I really want to talk about is the staff. they are incredible! from the first welcome to the last goodbye they went above and beyond I got my phone stolen out one ..."…""BC Family Homestay was a clean , tidy , safe place to stay. it was well priced and provided comfortable bedding and towels bur what what I really want to talk about is the staff. they are incredible! from the first welcome to the last goodbye they went above and beyond I got my phone stolen out one ..."WWW…"

Reviewed on 29 Aug 2017

"In a busy city this was a nice quiet location.Sam was very helpful while we figured out what we wanted to do while in Hanoi. His suggestions were outstanding!"…""In a busy city this was a nice quiet location.Sam was very helpful while we figured out what we wanted to do while in Hanoi. His suggestions were outstanding!"WWW…"

Reviewed on 28 May 2019

"We were thinking to cheap.bad location, Nice staff. But nothing more"…""We were thinking to cheap.bad location, Nice staff. But nothing more"WWW…"

Reviewed on 20 Jan 2015

"I was upgraded on arrival and check-in was very quick. Good discounts at the Spa and on food/drinks. VIP lounge has great canapes from 5.30pm. Bed and pillows are always very comfortable. Clean and lots of attention to detail."…""I was upgraded on arrival and check-in was very quick. Good discounts at the Spa and on food/drinks. VIP lounge has great canapes from 5.30pm. Bed and pillows are always very comfortable. Clean and lots of attention to detail."WWW…"

Reviewed on 27 Jul 2020

"The hotel is nice and clean. This is a place for kids and my grandkids loved it. Staff are all nice, food is good. The only problem was so many flies in the restaurant and we can’t eat well coz the flies will dive-in to our food! They said that was because of the rain😩. Suggest to install screen ..."…""The hotel is nice and clean. This is a place for kids and my grandkids loved it. Staff are all nice, food is good. The only problem was so many flies in the restaurant and we can’t eat well coz the flies will dive-in to our food! They said that was because of the rain😩. Suggest to install screen ..."WWW…"

Reviewed on 29 Sep 2020

"The staff doesn't speak English. Even most of the receptionists doesn't. The hotel is catered towards Chinese travelers."…""The staff doesn't speak English. Even most of the receptionists doesn't. The hotel is catered towards Chinese travelers."WWW…"

Reviewed on 31 Dec 2012

"Everything is great. Restaurant has authentic food. Staff polite and efficient!"…""Everything is great. Restaurant has authentic food. Staff polite and efficient!"WWW…"

Reviewed on 14 Mar 2020

"I tried my hardest to find any fault and there wasnt anything. I loved the place and would dearly love to go back. Also loved the band that played every night. The staff really are 1st class and so helpful."…""I tried my hardest to find any fault and there wasnt anything. I loved the place and would dearly love to go back. Also loved the band that played every night. The staff really are 1st class and so helpful."WWW…"

Reviewed on 3 Mar 2020

"Our lady butler was very caring and helpful in all aspects. Thank you again! Just one thing I felt weird was that some guys carried out maintenance work of swimming pool in the villa in the morning before we checking out. They walked around at the main entrance and outer area of living room. Their ..."…""Our lady butler was very caring and helpful in all aspects. Thank you again! Just one thing I felt weird was that some guys carried out maintenance work of swimming pool in the villa in the morning before we checking out. They walked around at the main entrance and outer area of living room. Their ..."WWW…"

Reviewed on 20 Nov 2019

"The facilities are complete, even the cooking utensil. Good for family stay can buy from market and do own cooking. Location is also convenient to malls and beach. washing machine is available for laundry so I bring less clothes. The only issue is the lift waiting time especially during peak hour ..."…""The facilities are complete, even the cooking utensil. Good for family stay can buy from market and do own cooking. Location is also convenient to malls and beach. washing machine is available for laundry so I bring less clothes. The only issue is the lift waiting time especially during peak hour ..."WWW…"

Reviewed on 20 Jan 2020