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“房間沒有冷氣，坊間雖然是氣密窗，夏季仍有開窗透氣得需求，房間下方是PUB及餐廳，晚上吵一整夜。”

“The swimming and spa facilities are great to enjoy. The view of Matterhorn from the room is amazing.”

“Including mini bar. And shuttle bus is quite convenient. The breakfast is good. ”

“Good location ”

“Unfortunately, The spa is like a kids' swimming pool amusement park that cannot make people relax, and the onsen - the reason I choose Alpen Resort - is broken and only featured slightly warm water.”

“山景房超讚，服務人員態度都超親切，交通也很方便！”

“Nice staff good location ”

“離策馬特車站非常近，步行約3分鐘。飯店很乾淨、服務很好、有早餐吃到飽、陽台景觀極佳。”

“The hotel shuttle was broken for the pick up at train station so the staff asked us ride taxi and the hotel will pay the service later. However, we rode the taxi that was not payable by the hotel. The hotel should arrange the taxi and tell the guest which taxi instead of asking guest to find taxi themselves.”

“ok”

“Excellent room decor and facilities. Very spacious and elegantly designed. Staff service is very good and extremely helpful. SPA and pools are great. I will definitely stay again in my next visit here. Bravo!”

“Very nice hotel Spacious room with balcony A bit far away from the train station, yet the hotel provides shuttle for us to the hotel Breakfast also tastes good”

“Nice, comfortable, helpful staffs, and easy to view Matterhorn.”

“飯店離策馬特火車站有一段距離，如果有行李務必要搭乘計程車。但飯店的位置離馬特洪峰又更近，很適合想要一早追日出的人，並且飯店早餐很棒，我還會想要再住一次。”