West Kissimmee Holiday Rentals

"La propiedad me encantó muchísimo siento que está muy espectacular ese hotel y lo mejor que tiene es la posibilidad de acceder al hotel del lado y los ticket del parque de agua lo único que yo creo que deberían cambiar es el bebedero para poder tomar agua y un espacio donde los huéspedes puedan coger solos su hielo y además que le expliquen a las muchachas del omelet que estaban trabajando ayer 05-11-2026 que nesecitan darle un mejor trato al cliente porque ese es su trabajo y que es muy descortés hacerle muecas a las personas por detrás siendo ellas parte del equipo del trabajo de un lugar tan bueno sino les gusta deben de retirarse no tratar mal a un cliente pero fuera de ese inconveniente para mí el hotel está súper recomendado porque todos sus demás trabajadores son espectaculares y la amabilidad de la señora de la limpieza y del muchacho de la barra 1000% muchísimas gracias."

"updates via text regarding updates on property was very helpful."

"Met our needs."

"Beautiful!! Can’t wait to return"

"Great resort"

"Our 3rd year staying there. We absolutely love it!! Staff is always very nice. The texting the main desk is extremely helpful . Never had a bad experience! "

"Always my go to when im visiting Flordia been here 3 times with my family and they never disappoint! "

"Only issue I would like to communicate is that the hotel staff at check in. Did not do a very good job explaining amenities pool open/close time water park etc.. They did not explain that there is a shuttle on site that takes you around property. I ubered to IHOP which was a waste of $ there where so many restaurant near with using the shuttle and food options at water park. For the water some of the big slide rides where down and the second day we went back for those rides still where down."

"The experience overall was pleasant plus the location was great. When we walked in the room it was incredibly moist and smelled bad. There were hairs in the bathroom from a previous guest. They picked up garbage, fixed the bed and towels every day but no other cleaning other than that. The fridge was tiny and barely cooled. Overall, the property was nice and clean. The staff was very nice as well with the exception of a lady working the night shift the Saturday we stayed."