「The management at Helios Hotel at Universal accommodated me WHEN EXPEDIA WOULD NOT! EXPEDIA SENT ME CONFIRMATION OF A RESERVATION WHICH THE HOTEL NEVER RECEIVED!! When I arrived there was no reservation. Hotel staff called Expedia and they would not speak with them. I called Expedia who continued to claim there was a reservation after contacting an intermediate vendor they called RES. Neither Expedia nor this intermediate business partner would agree to speak to the Helios management to assist....
「The management at Helios Hotel at Universal accommodated me WHEN EXPEDIA WOULD NOT! EXPEDIA SENT ME CONFIRMATION OF A RESERVATION WHICH THE HOTEL NEVER RECEIVED!! When I arrived there was no reservation. Hotel staff called Expedia and they would not speak with them. I called Expedia who continued to claim there was a reservation after contacting an intermediate vendor they called RES. Neither Expedia nor this intermediate business partner would agree to speak to the Helios management to assist....
Ken