Orlando Universal’s Islands of Adventure Hotels

"Y"

"The property looked OK and smelled OK, but it was not clean in my room. The shower I actually needed shower shoes that was a first for me. There was hair all over the room. The bed was clean. The air conditioner was super loud and the shower leaked all over the floor. The room looks as it’s pictured, but there is a parking fee that is not disclosed and Expedia makes it sound like parking is included with the price. The location was the best thing about the property. It was close to everything. I wouldn’t stay here again just because this isn’t my cup of tea. I guess you get what you pay for. The pool also said it closed at nine, but there were people outside in the pool up and down the corridors all night."

"Very clean, helpful staff, however food was lacking, several mornings the chai seed coconut pudding was not replenished in a timely manner, also the hotel advertised Honolulu Hawaiian hot dogs but when I went to order I was told they are discontinued, I was given an overpriced theme park hot dog equivalent to a 7-11 big bite. Had the food been better I would have rated excellent instead of good"

"Clean, comfortable, convenient, with fantastic staff. A great option when visiting Universal"

"My husband and I stayed here to celebrate our son’s 10th birthday. The biggest perk is definitely the Express Pass—it’s why we booked and it made a huge difference in our park experience and added real value to the stay. That said, the hotel is pricey for what you get onsite. The rooms are spacious, but they do feel a bit dated for the cost. Service was good overall but not consistently exceptional. The restaurants and room service are average…not bad, but also not exceptional. The pool is also average…was looking forward to the hot tub…warm, but def not quite what I’d expect at a resort. Overall, it’s a great choice if you plan to take advantage of the park perks—but not the best value if you’re looking for a luxury resort experience."

"I recently stayed at the Cambria Hotel and had a very unsettling experience that was never properly addressed. When I returned to my room in the evening, I noticed that the first-floor stairwell door had been propped open, which immediately raised safety concerns. Even more alarming, my room door was open even though I made absolutely sure it was closed and secure before leaving earlier that afternoon. Because I didn’t feel safe entering the room alone, we contacted the front desk. The staff member said he would check the security cameras, but did not allow us to view them or provide any transparency about what he saw. That lack of communication felt suspicious and unhelpful given the seriousness of the situation. He later mentioned that he would issue new keys, but never followed through or came to our room. No meaningful steps were taken to ensure our safety or give us peace of mind. As a result, I felt extremely uneasy the entire night and was unable to sleep. This situation could have been handled much better, and I’m disappointed that there was no real effort to resolve it or reassure guests. I would strongly urge the hotel to take security concerns more seriously and improve how situations like this are handled in the future."

"Perfect location close walk to universal and city walk. "

"The hotel was nice. The housekeeping staff was excellent. The hotel staff in general were all so nice. We did not have breakfast there but did take advantage of the Lite Bites on multiple days. No complaints there. The pricing was reasonable considering it was a hotel store. Air conditioning kept the room cold. We had an issue with the door lock but they fixed it quickly. All in all we decided we would stay there again if in the area. "

"Everything brand new and room finished to a good standard.Receptionist Catherine extremely helpful at check in and throughout our stay."