Waldorf White Plains Golf Course Hotels

"Casino too crowded "

"Staff were nice. Very clean room and amenities (hand steamer and Nespresso Espresso were plus). A short walk (5-7 minutes) to the Chinatown and the surrounding was much pleasant than staying in the busy area."

"There was a live water bug in my bathroom. The renovations looked a bit unfinished i.e. seams, paint, windows. The lock on the door was loose. The beds were fresh and comfortable. The ice machines aren't on every floor. The walls are paper thin. The breakfast was disappointing; bagels, cereal cups and fruit juice. The furniture was nice and modern. Checking in and out was seamless. The location is excellent. Overall my stay was not what I'm used to."

"Very accommodating."

"Breakfast buffet and menu food quality poor Wait staff indifferent and slow Definitely not worth $40 per person "

"Excellent breakfast buffet. Nice large TV but had connectivity problems. Easy to access from local major highways."

"Breakfast was very good...lots of choices. Food/kitchen staff worked so hard keeping the food full and the tables/floors clean. Front desk staff were excellent. Free hot tea was a blessing...unfortunately I was a bit ill and it really helped my throat. "

"The property was very nice but the experience with the front desk and one of the bar tender was not the best. Put it this way, i will not be going back to the Hyatt in the national harbor. It started the minute i book the room, i called to make sure that we got the with the river and ferris wheel. I was told i did, once we arrived to the hotel. The front desk lady was ruled and dry even after saying hello in spanish. She acted like she didnt hear me. After speaking to her again, than she responded to us in English. I ask her again if she spoke spanish and she yes. I really dont way people takes job like this, when customer services is a big thing. After all of that, we did not get the room that i had called to confirm. It was just a parcel room. We tread to give the hotel chance but then the bar tender. Right before taking our order, she apologized to us about not having a good memory. 10 minutes after giving us our drinks. She comes back giving us a second round. We thought she was giving free drinks so i ask her. Is this free, she saids no. Then she said, we order those drink. How can we order a another drink, when we hadn't taking a second zip from the first one. Then with an attitude she saids to us that she place order with just one bar tender when she was the one to give us our first order. The hotel is very clean but none of the matters if the services and the experience you got than everything else means nothing."

"Very Disappointing and Not Worth the Price I stayed at Hamilton Washington DC and was extremely disappointed. The entire hotel is old and outdated — the rooms, the furniture, the bathroom — everything looks worn out and in need of serious renovation. The photos on the booking website showed a completely different picture: modern, clean, and well‑maintained rooms. In reality, nothing matched those images. When we raised our concerns at the front desk, we were told: “What do you expect for this price?” — even though the price was far from low. I consider this pure deception. Showing attractive photos online and then providing old, poorly maintained rooms is simply unacceptable. I do not recommend this hotel. For the same amount of money, you can find much better options in Washington, DC."