「I absolutely loved our room! We had an amazing view into the beach, the room was spacious and the bed super comfortable. The food was great my favorite was the sushi place, the staff were great! I had a wonderful time I would definitely go back. 」
「I absolutely loved our room! We had an amazing view into the beach, the room was spacious and the bed super comfortable. The food was great my favorite was the sushi place, the staff were great! I had a wonderful time I would definitely go back. 」
「Uncomfortable Stay due to AC Issue.
1/24/25- 1/30/25 Room416
The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay.
In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick.
I hope management address this issue for future guests.
」
「Uncomfortable Stay due to AC Issue.
1/24/25- 1/30/25 Room416
The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay.
In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick.
I hope management address this issue for future guests.
」
「Read all the reviews. Don’t book here expecting a resort experience. We booked a single night last minute bc it was near the airport. The room was renovated and clean, but the entire hotel was empty and strange, and the bars & pools were vacant. Only one bar near the lobby and the others were shuttered. Maybe 8 other guests on the property. There’s a bit of a sand beach on the lagoon - it’s not the ocean beach you might be expecting. It’s fine for a single night but not a vacation spot. 」
「Read all the reviews. Don’t book here expecting a resort experience. We booked a single night last minute bc it was near the airport. The room was renovated and clean, but the entire hotel was empty and strange, and the bars & pools were vacant. Only one bar near the lobby and the others were shuttered. Maybe 8 other guests on the property. There’s a bit of a sand beach on the lagoon - it’s not the ocean beach you might be expecting. It’s fine for a single night but not a vacation spot. 」
「From the time you enter the property you are greeted with wonderful employees making you feel welcomed. Thank you to Yaska Narvaez for making our stay stress free. The room was clean and well stocked. Property clean and family friendly. The pool clean but cold. That’s probably the only thing I suggest to invest in heated pool. 🙃」
「From the time you enter the property you are greeted with wonderful employees making you feel welcomed. Thank you to Yaska Narvaez for making our stay stress free. The room was clean and well stocked. Property clean and family friendly. The pool clean but cold. That’s probably the only thing I suggest to invest in heated pool. 🙃」
「We stayed for 10 nights and found it hard to get maids to clean our rooms unless we requested they do so by going to the the check in area located in the main lobby. I dont know if they were short staffed or what but they wouldnt stop and clean our rooms unless we made a big fuss about it. The unlimited alcohol was great but a couple of the bartenders would say they were out of certain drinks when in reality they weren't. They just didnt want to go the extra mile to clean their equipment several...
「We stayed for 10 nights and found it hard to get maids to clean our rooms unless we requested they do so by going to the the check in area located in the main lobby. I dont know if they were short staffed or what but they wouldnt stop and clean our rooms unless we made a big fuss about it. The unlimited alcohol was great but a couple of the bartenders would say they were out of certain drinks when in reality they weren't. They just didnt want to go the extra mile to clean their equipment several...