Our recent stay in rooms 410 and 412 presented several challenges. Specifically, we experienced a lack of internet connectivity and non-functional televisions in both rooms, despite requesting assistance. Furthermore, room 410 had a severely clogged shower, resulting in rapid water accumulation. These issues were particularly problematic given our travel arrangements with young children and my husband's recent multiple surgeries, creating a stressful and unsatisfactory experience. This was, regrettably, the most unfavorable hotel stay we have encountered to date, considering our extensive travel history.