“I was impressed with the location. The room was exactly as offered. The rooms are very clean and spacious. I will definitely stay at this location again. ”
“The hotel employees are very friendly and efficient. The perfect facilities of the hotel made the staying comfortable. The spa pool is my most favorite. There is a Vons across the street with some little restaurants around. I’ve recommended the hotel to my friends.”
“No service except one room. There is no drinking water in the room, no hair dryer, and the air conditioner is very loud. There is no official reception in the hotel, only a small window like a prison visitation for you to check in and check out. It feels very unsafe. When I went to a nearby restaurant to order food, the boss told me to be careful when I went out, it was not safe here. I will never go there again.”
“We stayed for four days and three nights, and our experience was truly outstanding. From the flavorful meals to the sparkling clean pool, the well-maintained environment, and the reliable shuttle service—every detail was thoughtfully handled and exceeded expectations.
The only aspect that could use improvement was the service attitude of the night shift front desk staff, who came across as less welcoming compared to the daytime team. A bit more warmth and attentiveness during the night would……
“The property Manager was friendly and attentive to all our requests, the room was cleaned and bed made daily by the staff and the location was minutes from Universal Studios which was nice. Will stay again when in the area.”
“I am on a business tour with my company and the hotel is a perfect location with so many restaurants and convenience stores made it easy and pleasant, clean rooms and comfortable quiet as well.”
"We stayed for four days and three nights, and our experience was truly outstanding. From the flavorful meals to the sparkling clean pool, the well-maintained environment, and the reliable shuttle service—every detail was thoughtfully handled and exceeded expectations.
The only aspect that could use improvement was the service attitude of the night shift front desk staff, who came across as less welcoming compared to the daytime team. A bit more warmth and attentiveness during the night would truly elevate the guest experience.
Overall, this hotel is a fantastic choice for families visiting Universal Studios Hollywood. The facilities are family-friendly, the atmosphere is relaxed yet vibrant, and everything is conveniently located. Strongly recommended for a comfortable and enjoyable family getaway!"
