Zona Hotelera hotels in Tulum

"Very beautiful area, 5 minutes walk to kapen ha cenote. Good for short stays"

"If you're looking for serenity, beauty and excellent service, this is the place to be. A beautiful spot, gorgeous rooms and friendly service. I highly recommend this gem... Umi is a vibe."

"After arriving to this hotel i realized quickly it looked nothing at all like the pictures. The water in the bathroom sinks and shower wete salty and felt like ice water . The rooms were not in great condition.They also do not provide guests with water bottles at all they provide a container of water to each room which I'm not sure it's safe to drink . The clean towels provided daily had stains and at check out we were charged for makeup on a towel and when i asked why i was being charged for this the explanation was they do not have their towels deep cleaned The breakfast took a very long time to get it and the QR code for the menu in the room never worked and kept giving an error. The taxi service used are not consistent with their pricing and tried to charged full price for canceling which was due to flight cancelation from the weather. Even though they would need to pick us up later and charged us a different price. I would never stay here again or recommend this place which is unfortunate because the staff was amazing and nice. These issues stem from hotel management."

"Beautiful space, so serene and calm. Had everything i needed"

"Our six night stay here was a nice one overall, but there are many things you should be aware of before booking. Our “garden” room was surrounded by dense foliage that was beautiful, BUT THERE IS NO AIR CONDITIONING in the “garden” rooms - more like huts with a toilet, shower, and bed - that is all. There isn’t even a ceiling fan. Beware of the mosquitos. The other big issue was the running water (which we obviously never put in our mouth) had an extremely odd smell - not sulfur like untreated well water - but something else entirely that I couldn’t figure out. I realize that these garden rooms do not cost as much (as I was looking for a bargain), but with 85 degree temps, 89% humidity and a dew point hovering everyday around 73 you would be amiss not to think you need a little AC. The staff were always pleasant (don’t show up after 10pm- because you won’t find anyone at the front desk. The pool was small, but well maintained. The outdoor sunning beds were nice. The morning breakfasts were nice with fruit, bread, and eggs from the chickens they have on property:). "

"We had an sea view room at beach level, and it was beautiful. The room was clean and comfy. Breakfast was basic and adequate, nothing fancy, but we liked it. "

"Hola pues ya el hotel se ven las habitaciones deterioradas , la ropa de cama y toallas muy viejas , los amenities muy pobres , deberían de hacer cortesía en la noche y el hotel prender las velas , preparar la cama , cambiar toallas o poner más Además terrible que no se pueda dejar abierto un voucher y solo firmar los consumos dentro del hotel y que se tenga que firmar en cada centro de consumo , el concepto del gym ya muy deteriorado y obsoleto Los camastros y cojines en la playa viejos y sucios , arriba de la techumbre en el camastro toallas viejas , el no tener room Service o alternativas donde comer de 4 a 5 "

"everything was perfect! rooms are spotless, beach and sun chairs are wonderful, the property is gorgeous and clean. we had the best time thank you hotelito azul! all the people are so helpful too and generous. we loved everyone!"

"We rarely return to a holiday destination twice. Our family rule is “we cannot go back until we have seen the whole world” but …. We have enjoyed this slice of heaven twice now and we are considering making it our annual escape ❤️ The food is amazing too! "