Collinsville 3 Stars Hotels

"While I was in the process of checking in the manager cancelled my reservation. The front desk staff had the reservation one minute then blamed Expedia for cancelling it the next. The manger came out and said she had actually just cancelled it moments ago. I asked why she would cancel my reservation as I was checking in and she said Expedia oversold the rooms. I asked her if every room was oversold since the day I reserved and paid for my room 8 months ago. She said she had to idea. Then told me there was nothing she could do and I had to contact Expedia to rebook elsewhere. I had no time for this as I was checking in just in time to get ready and make it to an event. When I asked to speak with her manager she said she’d see what she could do and booked me into a king room instead of the reserved double queen. Breakfast buffet was cold and the coffee ran out. I would not stay at this hotel again"

"Very quiet & clean. Easy access to the university."

"When we finally arrived, we were given a room that was on the 2nd floor the elevator that was out. I am disabled and it was pretty hard to get up the stairs. The bed was extremely hard and there was people running up-and-down the hallways and overhead in the rooms above us. Also, people were beating on the walls. So it was hard to sleep with all the noise. The rooms had been recently renovated, but the beds were hard."

"It was okay, love the wallpaper in the room The couch was dirty with hair all over it though so I didn't use it This place had a terrible musty smell in the hallways Window cover thingy was cheap and made the room less appealing Overall it was okay"

"Na"

"Okay place to stay, no bugs, but no amenities either. Beds were comfortable but only double beds very small. Perfect for one person not two. No breakfast, pool or ice machine, pop machine not serviced. Great Chinese restaurants across the street within walking distance.. Counter staff was very kind and helpful."

"Breakfast and Dinner Hors d'oeuvres were always fresh and amazing. The adult cocktails were delicious too. Staff went above and beyond helping us.. Would GLADLY stay again!"

"Room could have been a little cleaner and the upstairs neighbors were so loud I checked out so early I couldn’t sleep"

"The hotel was close to where we needed to be. The lobby is nice enough but the hallways and walls were dirty. Our room had no vent in the bathroom. So anytime someone uses the bathroom it smells up the room the linens were itchy and the property was not well mai tained. The building looks dingy."